Support Engineer Job at Compunnel Inc., Louisville, KY

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  • Compunnel Inc.
  • Louisville, KY

Job Description

Location : Remote

Key Responsibilities:

  • Support production .NET API applications and integration layers for high availability
  • Troubleshoot complex API, performance, and data exchange issues across healthcare systems
  • Monitor systems using Splunk, Dynatrace, and manage incidents via ServiceNow
  • Collaborate with development teams for deployments and post-launch support
  • Support healthcare interoperability workflows (FHIR, HL7, CCD/C-CDA)
  • Perform advanced SQL Server analysis and optimization
  • Automate operational tasks and participate in on-call rotation
  • Ensure HIPAA/HITRUST compliance in support operations

Required Skills:

  • 5+ years .NET API/enterprise application support experience
  • Hands-on: C#, .NET Core/MVC, Web API, Windows services, Azure basics
  • Experience with API testing tools (Postman, SoapUI)
  • SRE practices in production environments
  • Strong SQL Server skills (complex queries, stored procedures, performance tuning)
  • Proficiency in Splunk/Dynatrace and ServiceNow
  • Healthcare interoperability standards (FHIR R4/5, HL7, C-CDA, X12)
  • Knowledge of secure protocols ( mTLS), OAuth 2.0, API management
  • CI/CD and production deployment understanding
  • Strong problem-solving and communication skills

Preferred:

  • Cloud experience (Azure, AKS, DataBricks, Snowflake)
  • EHR systems familiarity (Epic, Cerner, Meditech)
  • Healthcare data privacy/security expertise

Job Tags

Remote work,

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