About the Team: Building the right technology foundation for Infrastructure; platforms is vital to success at the scale of Walmart. Our team builds and maintains the foundational technologies that support the tech organization. Included in this are data platforms, enterprise architecture, DevOps, cloud computing, and infrastructure. All of these products and services are supported by scalable and powerful infrastructure, ensuring a secure and seamless employee and customer experience across stores, digital channels, and distribution centers.
About the Role: As a Technical Duty Officer (TDO) within the Global Technology (GT) CCC team you will work with other CCC, SRE, DevOps and Engineering practitioners to pro-actively maintain mission-critical infrastructure, cloud platforms, micro-services, tools, and processes that will ensure highest levels of availability and reliability of Walmart’s technology stack. You're right for the job if you are comfortable leading major incident response with a technical team of engineers laser focused on restoring service across complex distributed systems. To successfully achieve this, you will draw upon your knowledge of the tech stack and tools to surface key data. You'll excel if you have enthusiasm for digging deep, and a flare for sharp technical communication, prioritization and organization. You will work directly with our SRE, Engineering and DevOps teams to support our next generation “always up” cloud-based technology platforms. The TDO will take command and control of Major Incidents focusing on restoration by identifying and coordinating with appropriate resources through all the phases of triage, restoration and validation. You will understand the technology stack and use this knowledge to ensure systems continue to meet production ready standards, Operational Excellence is key! Good judgement is crucial as you will own and deploy critical switches for command/control mitigation tooling. Your ability to continuously challenge yourself and develop a strong network with peers and stakeholders cross functionally will see you exceed in this role. Our goal is to protect the customer, merchant and associate experience and deliver outstanding levels of availability across Walmart Global Technology. To do so, you will need strong skills in the following areas:
Additional responsibilities may include:
Qualifications:
Pay range and compensation package: Pay range or salary or compensation
Equal Opportunity Statement: Include a statement on commitment to diversity and inclusivity.
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