Service Desk Support Job at Coforge, Charleston, WV

OEQ4MURsK3JDcDY1Zklrbmd3YVJpU1UvN1E9PQ==
  • Coforge
  • Charleston, WV

Job Description

Role: Service Desk Support

Experience: 2+ years

Location: Charleston, WV

Mode of Hire: Full Time

We at Coforge are hiring Service Desk Support with the following skillset:

  • Provide Level 2 support to the client.
  • Identify issues and escalate issues when necessary.
  • Resolve end-user incidents and process service requests via phone, e-mail and chat.
  • Escalate user issues to appropriate resources when necessary.
  • Perform software, hardware and basic network troubleshooting.
  • Clearly document user issues and troubleshooting steps.
  • Maintain technical documentation.
  • Perform other duties as assigned.

Job Tags

Full time,

Similar Jobs

BURKE + CO.

Executive Assistant to CEO - SaaS Company Job at BURKE + CO.

 ...Our client, a Bay Area based SaaS startup, seeks a top-notch Executive Assistant to support their CEO. This role will expertly manage...  ...supporting C-level executives at a high-growth and fast-paced company. This is a great opportunity to act as a strategic partner... 

American Leadership Academy

High School Math Teacher Job at American Leadership Academy

 ...Charter One works with schools across the country to provide all-inclusive education management services. At Charter One we pride ourselves on our thorough knowledge of charter school operations, academics, finance, human resources, information technology, marketing, and... 

1 Hotels

Assistant Food Beverage Manager - SH Restaurant Group Job at 1 Hotels

 ...Life is precious including the experiences we have with food and the people we share those experiences with The Food & Beverage teams at SH Hotels & Resorts understand (and value) that thoughtful ingredients and extraordinary people are both required to execute an exquisite... 

Trusted Tech Team

Art Director Job at Trusted Tech Team

 ...one of the fastest-growing companies in the U.S., Canada, and the UK. Overview: We are seeking an experienced and creative Art Director to lead the visual direction of our brand and content across digital platforms. This role is instrumental in executing our... 

TARGAN Inc.

Field Service Technician Job at TARGAN Inc.

 ...The Field Service Technician (FST) is responsible for providing best-in-class service and support for TARGANs broiler hatchery customers. This position should possess the skills necessary to maintain, repair, test, diagnose, troubleshoot, and debug electro-mechanical...