Job Title: Senior Helpdesk Technician – AI Business Systems Support
Location: Miami, FL (On-site)
LEVEL I,II, III Support
Salary range of $65K to $75K (depending on experience Level)
MUST BE Bi-Lingual in Spanish.
We’re looking for a Senior Helpdesk Technician (I, II, III) to join our team in Miami. This role will focus on supporting the organization’s business systems , with a specialty in AI platforms and tools that power the way we work.
You’ll be the go-to expert for troubleshooting complex technical issues and ensuring a seamless experience for everyone in the company—from frontline teams to executives. This position is ideal for someone who’s passionate about solving problems, thrives in a fast-paced environment, and is equally comfortable explaining solutions to senior leadership or coaching junior technicians.
Because of our diverse team and customer base, fluency in both Spanish and English is essential.
What You’ll Do
What You’ll Bring
Preferred Extras
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