Salon Assistant Job at Harry Winston, San Francisco, CA

OVRFMkMxMm9BSjIwZTRFbGd3ZWRpQ3M1NEE9PQ==
  • Harry Winston
  • San Francisco, CA

Job Description

Job Summary

The key objective of this position is to be responsible for the merchandise, to provide sales support, excellent customer service, administrative and Salon support to the Sales Executives, clients, Vault Operations Manager and the Salon Director.

Key Duties, Responsibilities and Accountabilities

Merchandise Responsibilities

  • Set up jewelry in the morning and take it down in the evening.
  • Conduct daily morning and evening jewelry inventory counts.
  • Ensure vitrines are closed and locked and track the movement of keys.
  • Document all movement of jewelry in vitrines and report count changes to Vault Operations Manager.
  • Ensure all jewelry in vitrines are displayed properly; tagged, cleaned, polished, on correct form and in working order.
  • Understand repair, move, transfer and memo processes.
  • Courier jewelry between salon, Jewelry Division offices and the workshop.

Direct Sales Support

  • On call at all times to assist Sales Executives with clients.
  • Transporting jewelry to and from the vault.
  • Modeling jewelry.
  • Monitor and track jewelry being shown by the Sales Executives.
  • Assist with having jewelry cleaned and minor repairs performed.
  • Have a complete working knowledge of GEM:
  • Responsible for executing GEM stock searches and printing proper documentation.
  • Proper knowledge of jewelry and watch inventory and how to search for these items in GEM efficiently.
  • Maintain correct client information and update in GEM as changes are received.
  • Responsible for GEM sales invoicing, daily sales log, tracking and forecasting.

Customer Service

  • Provide refreshments.
  • Handle client telephone requests.
  • Escort clients throughout the building.
  • Respect the client's privacy and keep all client information confidential.
  • Be available to honor any reasonable customer service request.

Administrative Duties

  • Follow Daily Checklist for opening and closing duties.
  • Prepare retail replacement valuations.
  • Answer telephones, monitor voicemails and take messages.
  • Administer client correspondence.
  • Ensure all salon offices are stocked with necessary office supplies, catalogues, forms and stationary.
  • Prepare and process jewelry shipment requests with thorough documentation.
  • Maintain advertising and editorial information board.
  • Maintain client mailing lists.
  • Maintain events calendar and report ROI to Marketing.
  • Assist with business related errands.

Salon Duties

  • Ensure the salon, salon offices and jewelry vitrines are always clean and orderly.
  • Work with the maintenance and IT departments to ensure all equipment is in working order.
  • Primary back-up for Concierge and Vault Operations Manager for lunch breaks, days off and vacation/sick leave.

Job Qualifications

  • Strong communication and organizational skills
  • College degree
  • Proficient with Microsoft Office
  • Ability to work as a team player
  • Foreign language is a plus

Job Tags

Day shift, Afternoon shift,

Similar Jobs

Transcend Softech LLC

Cloud Engineer Job at Transcend Softech LLC

Position: GCP Engineer Location: Hartford, CT (Onsite) Duration: Long Term Contract Unable to provide sponsorship for this role (Need Visa Independent Candidates) Required At least 5 years of Information Technology experience Proficiency in Python is ...

Total Quality Logistics

Entry Level Recruiter Job at Total Quality Logistics

 ...needs of your dedicated on-site hiring manager. We pride ourselves on our sense of urgency and our ability to drive results. No experience necessary; we will set you up for success with our best-in-class paid training program. Whats in it for you: ~$45,000 per... 

National Wire LLC

Health Safety Environment Coordinator Job at National Wire LLC

 ...processes based on ASTM standards. Position Overview The Safety Coordinator is responsible for supporting, developing, and...  ...effectively at all levels of the company. ~ Proficient in Microsoft Office (Word, Excel, PowerPoint). ~ Bilingual English/Spanish... 

IP Casino Resort Spa

Security Officer Job at IP Casino Resort Spa

 ...value for our shareholders, our team members and our communities. Job Description Responsible for providing for the safety and security of guests, employees, and property and company assets. Circulate through hotel, casino, and outdoor areas looking for... 

Selby Jennings

Head of Model Review & Governance Job at Selby Jennings

 ...A leading multi-strategy hedge fund is hiring a Head of Model Review & Governance to join the team in NYC or Miami. This hire will join the team and lead the function overseeing all model risk within the firm. This hire will work closely with multiple groups very closely...