Job Description

1st Shift: 8:00am – 4:30pm (M-F)

2nd Shift: 4:00pm – 12:30am (M-F)

Quality Lead will report into the Quality Manager and support the quality team, help lead projects, and work on customer issue resolution.

Quality Lead Responsibilities:

• Develop corrective actions and conduct root cause analysis (RCA) on customer issues
• Maintain a safe working environment and support a clean, organized workspace.
• Exhibit excellent interpersonal and communication skills
• Lead calibration program and maintain records for quality department in accordance with ISO/IEC 17025 and NIST Traceability.
• Implementation of new test equipment and new/revised test methods.
• Perform routine maintenance on tools and equipment, ensuring functionality and calibration.
• Provide training to the quality team.
• Conduct MSA and GR&R studies.
• Support development and maintenance of Control Plans and PFMEAs.
• Support new product implementation.
• Lead QMS software setup and maintain for accuracy.
• Be the resource for Quality Technicians and Quality Inspectors.
• Develop, write, and revise Standard Operating Procedures (SOPs), Standard Work Instructions (SWIs), and other quality-related documentation.
• Demonstrate proficiency in the use of measurement and testing equipment.
• Ability to work independently with minimal supervision while contributing to team efforts.
• Generate accurate reports and ensure compliance with quality standards.
• Lead investigations related to customer complaints and non-conformances including 8D CAR.
• Support Internal, Product and Customer Audits.
• Detect, report, and address deviations from quality standards.

Quality Lead Requirements:

• A College/University Degree in a relevant field (Engineering, Chemistry, Business, etc.) is required.
• Minimum of 3-5 years of technical experience working in Quality Control and Manufacturing.
• In-depth understanding of quality control standards, testing methods, and equipment.
• Familiarity with IATF 16949, ISO 9001, ISO/IEC 17025, ISO 14001, and NIST Traceability.
• Must be skilled in communication of peers, production operators, management staff, and upper management.
• Advanced proficiency in Microsoft Office 365 (Word, Excel, Access, PowerPoint) and SharePoint.
• Experience working with NetSuite and PowerBI would be beneficial.
• Strong problem-solving and Analytical skills.
• Sound judgement and decision-making skills.
• Excellent attention to detail and time management.
• Familiarity with mathematical and statistical concepts as applied to quality control.
• Strong mechanical aptitude with the ability to operate and troubleshoot lab testing equipment.
• Must have good work ethics and a socially responsible mindset.
• Collaboration and working in a team environment.

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