Job Description

At Premier Housing Management , we are committed to excellence in property management, fostering vibrant communities, and ensuring the highest standards of service for our residents and clients. As a leader in the industry, we pride ourselves on our dedicated team of professionals who drive our mission forward with integrity, innovation, and a customer-first approach.

Are you passionate about affordable housing and dedicated to improving operational efficiency? Premier Housing Management is seeking a  Property Operations Trainer to join our team. In this role, you will play a crucial part in enhancing our property management practices by developing and implementing comprehensive procedural documents. Your expertise will ensure that our staff is well-equipped to deliver exceptional service and maintain the highest standards of quality across our properties.

As a Property Operations Trainer, you will:

• Create detailed procedural documents that streamline property management operations.
• Train staff on best practices and ensure consistent application of procedures.
• Training will occur across multiple formats including written documents, on site instructions, and web based via Microsoft Teams.
• Collaborate with various departments to identify areas for improvement and develop effective solutions.
• Support our mission of providing quality affordable housing through efficient and standardized operations.

If you have a strong background in affordable housing, property management, possess excellent communication skills, and a knack for creating clear and effective procedural documents, we want to hear from you!

Must have the following years of experience to be considered:

• Affordable Housing: 3+ Year Experience
• Property Management: 3-5 Years’ Experience
• Yardi: 3+ Years Experience

This position will start full-time in the office until fully trained, then it will move to a hybrid position with 1-2 days of work from home.

Minimum Requirements

• Demonstrated ability to effectively train a diverse employment base.
• Good client, resident and public presentation skills; excellent oral and written communication ability.
• Excellent administrative and organizational skills, enthusiasm and team building spirit.
• Ability to work independently.
• Detail oriented.
• Ability to integrate changes effectively into existing systems.
• Analytical capability and methodical approach to presenting and interpreting information.
• Ability and willingness to travel to multiple locations as necessary with your own transportation.
• Up to 10% of travel time to newly onboarded sites to assist with acclamation to Premier processes and procedures

Education and Experience

• 3-5 years property management experience and bachelor’s degree preferred
• 3+ years of Affordable property management experience
• 3+ years of Yardi Voyager, Rent Café Affordable experience
• Experience with Microsoft applications
• Previous training experience preferred.

Physical Requirements

• Occasional lifting up to 25 pounds.
• Ability to sit for extended periods of time.
• Ability to enter data into a computer.
• Ability to complete large filing projects.

Premier Housing Management & Development, LLC is an equal opportunity employer. We are committed to creating an inclusive environment for all employees, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other legally protected status. We believe that a diverse workforce enhances our ability to serve our clients and community effectively and we strongly encourage individuals from diverse backgrounds to apply. We are also committed to providing reasonable accommodation and accessibility for qualified individuals. If you need assistance or an accommodation, you may contact us at [email protected].

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