Job Description

Job Description

Contract

No C2C's

• Seeking a candidate with data visualization experience, Power BI knowledge, and strong UX/UI skills to support merchandising reporting and insights
• Must be a strong presenter, communicator, and researcher; works with a team of offshore developers, local PM, and local tech lead
• Must be in-office location in Cincinnati, Ohio. Blue Ash area/Pfeiffer Road

We’re looking for someone enthusiastic about process design, skilled in leading workshops and collaborative sessions with confidence, and adept at fostering relationships across the Company to drive teamwork and alignment.

Preferred Qualifications

• Familiarity or experience with payment systems is a plus

Technical Skills

• Background in analytics and defining successful UX metrics
• Located near a company store or one of its banners for hands-on field experience

Core Duties

• Create user journey maps, service blueprints, and visualizations to capture the current state and future goals of our point-of-sale ecosystem
• Uncover user needs and pain points, collaborating with stakeholders to prioritize and resolve them
• Organize and lead user research efforts, engaging team members and stakeholders, with opportunities to visit Company stores for direct user interaction
• Spearhead collaborative initiatives and facilitate workshops (using various frameworks) to unite stakeholders around a common vision

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