Phone Representative Job at Talentoma, Jacksonville, FL

OXpZeUNWK3NBNWl5ZllJa2d3NlJpaW82N1E9PQ==
  • Talentoma
  • Jacksonville, FL

Job Description

Job Title: Remote Phone Support Representative

Monthly Pay: $2,800 – $4,200

Summary:

We’re looking for friendly, patient, and reliable individuals to join our team as Remote Phone Support Representatives. In this work-from-home role, you’ll handle incoming customer calls, assisting with questions, providing information, and helping resolve basic issues. You’ll be the first point of contact for customers, so professionalism and clear communication are essential. If you enjoy helping others, staying organized, and working independently, this role could be a great fit for you.

Job Responsibilities:

  • Answer incoming calls from customers in a professional, helpful manner.
  • Listen to customer concerns and provide clear, accurate answers.
  • Guide callers through simple troubleshooting or next steps when needed.
  • Record key details and conversation notes accurately in our systems.
  • Follow company scripts and procedures to ensure smooth call handling.
  • Maintain a calm and positive tone, even when addressing basic concerns.
  • Stay connected with your remote team through chats and scheduled check-ins.

Qualifications:

  • Strong listening skills and clear verbal communication are essential.
  • Comfortable working in a customer-focused, phone-based role.
  • Ability to navigate computer tools and digital call systems during conversations.
  • Dependable internet connection and a distraction-free home workspace.
  • Positive, solution-focused attitude and willingness to learn.
  • No prior call center experience required—comprehensive paid training provided.
  • Previous experience in customer service, hospitality, or retail is helpful but not necessary.

Perks & Benefits:

  • 100% remote—work from home from anywhere in the U.S.
  • Competitive monthly pay: $2,800 – $4,200.
  • Paid training provided from day one.
  • Flexible schedule options including weekends and evenings.
  • Supportive, team-focused work culture.
  • Advancement opportunities in customer service or supervisory roles.

Job Tags

Remote work, Work from home, Flexible hours, Afternoon shift,

Similar Jobs

Gaskets Unlimited

Customer Service Representative Job at Gaskets Unlimited

 ...5pm (Mon - Fri) Job type / location: Full-time / Doraville, GA Servant Leader that...  ...typically related to a transaction. As part of our operations team, you work out of our...  ...and serving customers. You enjoy helping others Youve worked in a customer service... 

The Kaplan Trucking Company

Operations/Dispatch/Sales Trainee Job at The Kaplan Trucking Company

 ...to join our growing operation in Ghent, Kentucky as an Operations/Dispatch/Sales Trainee. This position, which is full-time/on-site in our Ghent, Kentucky office, provides an entry-level opportunity to learn the world of flatbed/steel hauling trucking. If you... 

ExMed, Inc.

Licensed Clinical Psychologist Job at ExMed, Inc.

Assignment Details: Practice Setting: Corrections Patient Population: Adult Contract Length: Minimum 6 months, with potential to extend Shifts: Part-time and Full-time Available Why Work with ExMed: ExMed, Inc. is a physician-owned, small business that...

Pocketbook Agency

Assistant Property Manager Job at Pocketbook Agency

 ...professional who thrives in a dynamic environment, enjoys working both independently and collaboratively, and is comfortable balancing day-to-day care with vendor coordination and project management. The APM will report directly to the Director of Properties and principals.... 

Odin Properties

Apartment Maintenance Technician Job at Odin Properties

Description: Real Estate Development and Property Management company is seeking a talented, reliable Apartment Maintenance Technician for our multifamily apartment community. The main function of the Apartment Maintenance Technician is to organize, prioritize, and complete...