Job Description

At The GIANT Company we're committed to making our stores and facilities better every day for our team members, customers, and communities. It's our secret recipe for success and it guides everything we do. We put our customers first, do what's right, win together, and make ideas happen. As a team member here, that's exactly what you'll help us do. You'll share your ideas, learn new skills, and really make a difference for not only your team, but for your customers and your community.

Who is The GIANT Company?

The GIANT Company, based in Carlisle, Pa, serves millions of customers across Pennsylvania, Maryland, Virginia, and West Virginia in our nearly 200 stores. Since 1923, caring for our customers has launched as us a grocer of choice in the communities that we serve. The GIANT Company’s mission goes beyond the four walls of our stores, at the heart, our purpose is Connecting Families for a Better Future. We accomplish this by providing high-quality, sustainable products at an affordable price every day allowing for families to gather around the table each night. When families are strong, communities are strong. If communities are strong, this is how we change the world together.

What is the mission of the Wellbeing Coordinator?

• About Us: Join our dynamic team at The GIANT Company, where we prioritize health and wellbeing in our communities. Our Dietitian team is dedicated to providing exceptional nutritional guidance and resources, and we’re looking for a passionate Coordinator to support their efforts.
• Position Summary: The Wellbeing Coordinator will play a crucial role in enhancing our customer experience and community outreach initiatives. This position involves managing customer contacts, assisting with reward points inquiries, and providing administrative support to our Dietitian team. The ideal candidate will have strong organizational skills, strong communication skills, and the ability to analyze sales data to inform our programs.

What will I do as the Wellbeing Coordinator?

• Customer Support: Serve as the primary point of contact for customer inquiries related to nutrition services, reward points, and community programs.
• Community Outreach: Assist in planning and executing community outreach events, workshops, and nutrition education sessions in collaboration with the Dietitian team. Occasional regional travel required with occasional night/ weekend availability needed.
• Administrative Assistance: Provide administrative support, including scheduling appointments, managing communications, and preparing materials for presentations and events.
• Sales Data Analysis: Analyze sales data and customer feedback to identify trends and opportunities for enhancing our nutrition programs and services.
• Program Coordination: Help coordinate special promotions and initiatives related to nutrition and wellbeing, ensuring alignment with corporate goals.
• Collaboration: Work closely with the Dietitian team to gather insights and support their day-to-day operations.
• Reporting: Prepare regular reports on customer interactions, community events, and sales data analysis to inform strategic decisions.

What we expect you to bring to the table?

• Bachelor’s degree in Nutrition, Public Health, Business Administration, or a related field preferred.
• Previous experience in a customer service, administrative, or coordinator role is highly desirable.
• Strong communication and interpersonal skills, with a customer-focused approach.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with data analysis tools.
• Ability to multitask, prioritize effectively, and work independently in a fast-paced environment.
• A passion for health, nutrition, and community engagement.

10 Reasons Why You Should Join The GIANT Company

• Purpose-Driven Mission: Join a company dedicated to Connecting Families for a Better Future, where your work directly impacts the strength of families and communities.
• Inclusive and Diverse Workforce: We are committed to creating an inclusive environment where diverse voices are valued and equitable opportunities are provided for all.
• Career Growth and Development: With opportunities for professional growth, mentorship, and leadership development, The GIANT Company supports your long-term career journey.
• Community Focus: Be part of a company that gives back to the communities it serves, making a meaningful difference beyond the store walls.
• Sustainability Commitment: Work for a company that prioritizes sustainability and responsible sourcing to ensure a better future for generations to come.
• Innovation and Leadership: We lead with innovation, constantly improving processes and products to deliver exceptional customer experiences.
• Comprehensive Benefits: Enjoy competitive compensation and a robust benefits package designed to support your physical, mental, and financial well-being.
• Employee Empowerment: At The GIANT Company, you’re encouraged to bring your ideas to the table and make a real impact on the business and its customers.
• Long-Standing Reputation: Join a trusted brand that has been a staple in the community for over 100 years, known for its dedication to customer care and quality service.

What are the details?

• Hybrid Remote: This position is based out of Carlisle, Pa. and will require 3 days a week in the office.
• Reporting: The Manager of Wellbeing
• Position Posting Length: The position posting will be live for 2 weeks after the posting date listed at the top of this page.

We would love to have you become a part of The GIANT Company and join us in our journey to change the world! Apply today!

The GIANT Company is an equal opportunity employer. We comply with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law.

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