Job Description

Who We Are

KETOS is ushering in a new era of understanding around one of the most fundamental, critical elements of life: water. Our goal is simple: to improve water quality, safety and conservation – and enhance healthcare on a global scale. We do this by providing the tools and insights needed to optimize water usage, ensure resource efficiency and provide water safety assurance – and by making these tools accurate, affordable and accessible.

Our blend of innovative patented hardware with an intelligent interactive software fabric provides predictive and actionable insights through data analytics. These make up the core elements of the KETOS platform – and lead to the smart water data needed for smart irrigation, industries and cities.

Job Summary/Objective 

KETOS is seeking a highly organized and proactive People & Office Ops Coordinator to join our Sunnyvale, California office. In this essential on-site role, you will oversee daily office operations while managing key human resources functions, ensuring a productive and well-supported workplace. Reporting directly to the VP of Finance, you will handle administrative tasks, employee onboarding and offboarding, benefits administration, payroll support, compliance, and workplace coordination for our California office. Additionally, you will support R&D administrative operations, serving as a liaison between the front office, R&D staff, and KETOS environmental lab personnel to facilitate efficient lab sample collection and workflow.

This role is ideal for a detail-oriented professional who thrives in a dynamic environment and enjoys balancing office management, HR responsibilities, and R&D administrative support.

Key Responsibilities:

• Employee Onboarding & Offboarding: Manage new hire onboarding, including paperwork, orientation, and equipment setup. Oversee offboarding procedures for smooth transitions.
• HR Compliance & Recordkeeping: Maintain employee records, ensuring compliance with company policies and labor laws. Handle benefits documentation and internal HR procedures.
• Benefits Administration: Assist employees with benefits enrollment, questions, and changes while coordinating with benefits providers.
• Payroll & Timekeeping Support: Assist in payroll processing, ensuring accurate timekeeping and policy compliance.
• Recruitment Support: Coordinate interview scheduling, communicate with candidates, and assist hiring managers in the recruitment process.
• Employee Relations & Engagement: Serve as a point of contact for employee HR inquiries, provide policy guidance, and organize engagement activities, wellness initiatives, and team-building events.
• HR Compliance & Training Coordination: Ensure adherence to employment regulations and company policies. Assist in scheduling training sessions and tracking employee development programs.

• Lab Operations Management: Oversee the front-end process for KETOS lab office operations, ensuring seamless coordination and efficiency in daily workflows.
• R&D Communication Liaison: Serve as a liaison between the front office, R&D staff, and KETOS environmental lab personnel, facilitating clear communication and smooth sample flow.
• Lab Sample Management: Oversee the collection, tracking, and handling of lab samples for the R&D team, ensuring proper documentation and compliance with protocols.
• Office Preparation: Maintain an organized and functional office environment, including conference room arrangements and breakroom upkeep. Ensure compliance with workplace health and safety standards.
• Equipment & Supplies Management: Monitor office equipment and supplies, manage inventory, and handle replenishments as needed.
• Meeting & Event Coordination: Assist in organizing company meetings, special functions, and social events.
• Mail & Shipping Coordination: Handle incoming and outgoing mail, receive and distribute packages, and coordinate FedEx, USPS, and UPS shipments.
• Additional Projects: Assist with various administrative initiatives as needed.



Requirements:

• Experience in HR administration and office management in a start-up or fast-paced environment is preferred.
• Knowledge of HR policies, employment laws, and compliance requirements is preferred.
• Excellent written and verbal communication skills , with the ability to interact professionally with employees at all levels.
• Highly organized , with strong prioritization, multitasking, and problem-solving abilities.
• Reliable, patient, and professional demeanor , with a strong sense of discretion and confidentiality when handling HR matters.
• Ability to work independently with minimal supervision while also collaborating effectively across teams.
• Proficiency in Google Suite and MS Office (Word, PowerPoint, Excel); experience with HR software is a plus.
• Strong interpersonal skills , with the ability to handle sensitive situations with tact and professionalism.
• Willingness to learn and grow within the company, adapting to evolving business and HR needs.
• Must be available to work full-time on-site, five days a week in the Sunnyvale, CA office and have reliable transportation.

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