Job Description

Job Title: Office Services Associate

Location: On-site | Hartford, CT

Compensation: $24.00 – $25.00 per hour

Schedule: Part-Time | Monday, Wednesday, Friday | 8:00 AM – 5:00 PM

Job Type: Temporary (No defined end date)

Position Overview

We are seeking a Part-Time Office Services Associate to join our team at a client site in Hartford, CT. This is a temporary position with no defined end date, and an excellent opportunity for someone who is detail-oriented, proactive, and committed to delivering excellent customer service.

This role focuses primarily on mailroom and print support, with cross-training in hospitality services and reception coverage. The ideal candidate will demonstrate a professional demeanor, a client-first attitude, and a strong sense of accountability.

Key Responsibilities

Mailroom & Print Services

• Sort and distribute incoming and outgoing mail and packages
• Process print jobs including scanning, copying, binding, and bulk printing
• Monitor and replenish supplies for mail and print areas
• Maintain organization and cleanliness of the print/mail stations

Reception & Hospitality Support

• Provide backup coverage for reception as needed
• Greet visitors and clients professionally and courteously
• Answer, screen, and route incoming calls appropriately
• Coordinate conference room setups, catering orders, and guest services

Administrative & Office Support

• Assist with scanning, faxing, filing, and other clerical tasks
• Support attorneys and staff with general administrative needs
• Ensure adherence to site policies, procedures, and confidentiality protocols
• Report facility or maintenance concerns to the appropriate contact

Training & Policy Enforcement

• Help onboard new team members by sharing building policies and procedures
• Identify and report any gaps in compliance or adherence to safety guidelines

Qualifications

• High school diploma or equivalent required
• Minimum 1 year of experience in office services, facilities support, or a related administrative role
• Proficient in Microsoft Office Suite (Outlook, Word, Excel)
• Strong written and verbal communication skills
• Highly organized, dependable, and detail-oriented
• Ability to work independently and handle confidential information appropriately

Key Competencies

• Client-focused and service-minded
• Professional demeanor and communication skills
• Strong attention to detail and time management
• Flexibility and adaptability in a team environment
• Sound judgment and the ability to prioritize tasks effectively

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Internal candidates only: The compensation outlined is applicable for candidates who fully meet the qualifications of the role based on their education and experience. If Forrest Solutions selects an internal candidate who does not meet all requirements, the position title, structure, and compensation may be adjusted accordingly.

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