Operations Data Analyst - Energy Job at Primary Services, Houston, TX

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  • Primary Services
  • Houston, TX

Job Description

Join a fast-paced and impactful team driving operational excellence while working in a supportive hybrid environment with opportunities to contribute to process improvements and vendor relationships.

Primary Services is excited to announce the role of Operations Data Analyst - Energy for a large and well-established client in the operations and vendor management sector. This role offers the opportunity to apply your analytical skills and cross-functional collaboration experience within a complex business environment. You will be instrumental in identifying process gaps, improving operational workflows, and ensuring business requirements and regulations are consistently met.

Responsibilities:

  • Identify, document, and help develop solutions for process gaps through cross-functional collaboration.
  • Execute daily operational tasks with minimal exceptions and manage exception handling effectively.
  • Apply root cause analysis to resolve errors and improve processes.
  • Interpret complex data sets and clearly communicate findings to internal stakeholders and external vendors.
  • Ensure business requirements and regulatory compliance are incorporated in daily operations and quality control processes.
  • Provide application and process support to users and stakeholders.
  • Generate routine and ad hoc reports to monitor performance and drive operational improvements.
  • Coordinate workload and prioritize tasks based on competing business needs.
  • Communicate impacts of tasks within the broader operational context, emphasizing end-to-end understanding.
  • Conduct cost-benefit and efficiency analyses to recommend and implement process improvements.
  • Post remittances accurately and investigate exceptions, ensuring full and correct account application.
  • Collaborate with vendors to resolve incentive fulfillment issues and other operational concerns.
  • Review daily reports to identify and address anomalies proactively.

Qualifications:

  • High school diploma or GED required; Bachelor’s degree preferred but relevant experience will be considered.
  • Intermediate to advanced proficiency in Microsoft Excel.
  • Experience with SQL and data visualization tools such as Power BI or Spotfire is a plus.
  • Strong analytical mindset with a passion for driving business performance improvements.
  • Proven ability to manage multiple projects, meet deadlines, and adapt to shifting priorities.
  • Experience working cross-functionally and building effective working relationships.
  • Ability to communicate complex information clearly and concisely in both verbal and written form.

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