Operations Specialist
WHAT YOU'LL BE DOING
You will provide the highest level of customer service through prompt response to all cargo enquiries, complete and accurate bookings and professional communication when following up with the customer on any missing cargo and/or documentation in order for the customers booking to be loaded as scheduled. It is the responsibility of the Operations Specialist to ensure all requirements for the booking are complete so it can be handed over to Load Planning.
In this role, the Operations Specialist plays an important part in achieving our “Happy Customer” value through a dedicated focus on meeting customer needs.
ESSENTIAL RESPONSIBILITIES INCLUDE:
MINIMUM QUALIFICATIONS AND REQUIREMENTS:
Minimum 2 years of customer service experience; logistics experience preferred
Ability to multi-task, prioritize, and manage time effectively
Strong listening, written and verbal communication skills (English required); excellent interpersonal and teamwork skills
Strong MS Office skills, including Excel, Word, PowerPoint
WE ARE VANGUARD
We are an industry stalwart and a true innovator. We work with our customers to make doing business easier and more profitable. We are a values-driven organization with an objective to sustain sector leadership, always with the aim to create Happy Customers, Happy People, and Happy Shareholders. Day-to-day, we work together to take care of our customers and each other, challenging ourselves to exceed our goals, and thinking ahead to anticipate our customers' future needs.
Vanguard is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status or any other legally protected basis. We're working to challenge the status quo with the power of diversity, inclusion and collaboration.
Avaamo is a fast-moving AI company that deploys autonomous Agentic Agents for very large enterprises. Funded by Intel/Ericsson and other investors, Avaamo is based in Los Altos, operates in 30+ countries, and has global customers including Pepsi, Phillips, Kaiser. Volkswagen...
...of Last Year!#1 Sales Team in New England Requires Full-Time Licensed Agents All Buyer and Seller Appointments Supplied as many as... ...closing Submit Closing Docs to the Office Qualifications: ~ Real Estate License About Company Why we do it: We see that...
...Hot-Shot Trucking Company is seeking Dispatcher Qualifications Regular on-site attendance is a requirement of the position. Minimum of 3 years hot-shot dispatch experience(i.e.: scheduling trucks and trailers for a load, making sure jobs are completed in their...
...with a growing roster of Enterprise and Fortune 500 logos including: Morningstar, Anthropologie, Prudential, Cushman & Wakefield, Wayfair, and more. Our teams are building multi-modal AI and working with the top AI platforms. We were one of the first partners of both OpenAI...
...night shifts (very rare) Occasional overtime (dependent on client needs) Job Summary: We are seeking an experienced Field Technician for the installation and maintenance of network infrastructure throughout various customer sites in LA County. The role involves...