Onsite Desktop Support Job at Yochana, Minnesota

OGpBMERWcXNCcHEyZTRja2hRU1hneXc1N1E9PQ==
  • Yochana
  • Minnesota

Job Description

Job Title: Field Service Engineer Windows 11 Migration and Imaging

Location: St Louis Park, MN (Only Locals)

Mode: Full Time

Job Summary:

Onsite Field Service Engineer – JD

  • Performs installation of desktop software products as approved by client.
  • Performs additional application installation and/or configuration as required as per advice and guidance from TechM
  • 2-3 Years of experience to support L1 level Windows devices break fix Issues
  • Completion of tasks as per advice and guidance from TechM
  • Participates and communicates effectively with team members.
  • Develops and maintains a high level of customer satisfaction, and improved customer relations.
  • Develops understanding of computer operating system and application interaction with computer equipment.
  • Knowledge of Microsoft operating systems and Microsoft desktop products.
  • Demonstrated commitment to quality and performance improvement.
  • Strong end client communication skills should be able to communicate effectively with TechM and Client.
  • Able to communicate in Local Language.
  • Behaves in a professional manner, adheres to workplace policies, and maintains hygiene.

Onsite Roles and Responsibilities:

  • Provide or oversee, as appropriate, all installations, de-installations, cascades, moves, adds and changes for all EUC Equipment, Software, and related services at customer Sites.
  • Coordinate, plan, and schedule IMACs with all affected IT functions (whether the function is included within the Services provided by the Service Provider, as a customer-retained function, or a Third Party).
  • Coordinate all internal and external functions and activities to achieve high-quality execution of the IMACs , to meet Service Levels, and to minimize any operational interruption or disturbance to Client.
  • Onsite field support and IMACs for customer will follow standard business hours nationally (6AM – 8 PM CST).
  • Resident Engineer from the dedicated site will travel to the sites on-demand to address any end user issue.

Job Tags

Full time, Local area,

Similar Jobs

Otis College of Art and Design

Major Gifts Officer Job at Otis College of Art and Design

 ...MAJOR GIFTS OFFICER The Major Gifts Officer (MGO) plays a critical role in advancing the colleges mission by securing philanthropic support from alumni, parents, governors, and friends. The MGO will cultivate deep relationships that align donor passions with the college... 

Liberty Health

CERTIFIED NURSING ASSISTANT - SOUTHPORT HEALTH AND REHABILITATION CENTER Job at Liberty Health

 ...CERTIFIED NURSING ASSISTANT - SOUTHPORT HEALTH AND REHABILITATION CENTER Southport-NC-28461-United States Liberty Cares With...  ...currently seeking an experienced: CERTIFIED NURSING ASSISTANT (CNA) Full Time, Evenings Job Description: Assist... 

Shore Medical Center

MT/MLT - Generalist Job at Shore Medical Center

 ...instrument functions. Minimum Requirements MT (ASCP), or MLT (ASCP) or eligible to sit for exam Associates or Bachelors Degree from an accredited institution Knowledge of electronic medical records and medical terminology Intermediate computer skills... 

Medical Services of America

Registered Nurse Home Health Part-Time/PRN Job at Medical Services of America

 ...Join a Team Where Care Meets Independence Registered Nurse Home Health | Aiken, SC Employment...  ...Part-Time Registered Nurse (RN) to join our growing team and provide skilled...  ...patients recovery journeyoffering support, clinical expertise, and compassionate care in the... 

Tuba Group, Inc.

Civil Rights Investigator Job at Tuba Group, Inc.

 ...enforcement and/or enforcement of civil rights statutes. Demonstrated knowledge of federal civil rights statutes, including: Fair Housing Act (FHA) Americans with Disabilities Act (ADA) Proven experience conducting independent investigations, including planning,...