Job Description

Role: Network Engineer L3

Location: Menlo Park CA

Key Responsibilities:

• Escalation point for Tier III support issues that are escalated from Tier I and II
• Provide Infrastructure services in all areas needed: LAN WAN cloud environments network security and network monitoring configuration and troubleshooting
• Working with our business and the engineering team to successfully implement secure LAN/WAN wireless and Data Center network solutions
• LAN and Data Center Fabric routing and switching design configuration and deployment in small to very large environments
• WAN routing design configuration and deployment in small to very large environments
• Provide network engineering consulting services including: assessment design and implementation of secure network products/solutions
• Apply vendor best practices to client environments under your management
• Assist the design development implementation and ongoing management of client infrastructure and systems
• Identify diagnose and resolve network problems including network connectivity traffic utilization
• Interface with third party vendors
• Utilize exceptional interpersonal and customer service skills to improve and maintain client relationships
• Campus LAN/WAN routing and switching solutions (Cisco is a must Nexus strongly preferred)
• Load balancing/Acceleration solutions (Citrix) a plus
• Network Access Control including Cisco Identity Services Engine (ISE) implementation design configuration and deployment is a plus
• RF design & Wireless LAN Surveys
• RF Troubleshooting and tuning
• Cisco WLAN (WLCs Prime)
• Provide afterhours coverage as part of an oncall rotation schedule and for client upgrades
• Maintain develop and grow client documentation
• Assist with monthly reports and recommendations for Managed Services Clients
• Stay current with industry and technology news trends and best practices

What were looking for:

• 10 years IT experience
• Prefer at least CCNPlevel (Cisco Certified Network Profession) & working knowledge
• Bachelors degree in a technical discipline or equivalent work in an IT related field.
• Excellent troubleshooting and analytical skills
• Ability to prioritize and manage time effectively
• Passionate about and dedicated to the client experience
• Excellent written and verbal communication skills
• Outstanding attention to detail
• Strong documentation skills
• Communications (Written and Oral) Communicates well. Writes clear precise wellorganized documents.
• Analysis Skills Identifies significant problems and opportunities. Analyzes problems and people in depth.
• Team Player Reaches out to peers. Overcomes wethey. Leads peers to do what is best for company.
• Ideal candidate will be teamworkoriented passionate about technology and possess an excellent work ethic and communication skills.
• Any MSP or Professional Services experience would be beneficial

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