A confidential and rapidly growing healthcare organization is seeking a professional, compassionate Medical Receptionist to join our patient-focused team. This role serves as the first point of contact for patients and plays a vital part in ensuring a smooth, efficient, and welcoming experience in a fast-paced clinic environment.
Competitive hourly pay
Supportive, team-oriented culture
Opportunities for growth and cross-training
Meaningful work that directly impacts patient care
Stable schedule and long-term career potential
Greet patients and provide exceptional customer service throughout the visit
Manage check-in and check-out processes with accuracy and professionalism
Answer phones and route messages using proper medical/office etiquette
Verify insurance coverage and update patient demographics
Collect payments, copays, and outstanding balances
Enter and update patient information in the EMR system
Scan, upload, and organize patient documents and clinical records
Maintain confidentiality and comply with all HIPAA and OSHA standards
Keep the front desk, lobby, and patient areas clean and organized
Collaborate with clinical and administrative staff to support workflow and patient care
High School diploma or equivalent
MediClear or equivalent HIPAA certification required
Minimum 1 year of customer service experience (medical office preferred)
Strong computer skills; ability to learn EMR systems
Excellent communication, multitasking, and organizational skills
Ability to work in a fast-paced environment with high accuracy
Familiarity with medical terminology
Experience in an urgent care or outpatient setting
Positive attitude, team-oriented mindset, and strong attention to detail
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