Job Description

A confidential and rapidly growing healthcare organization is seeking a professional, compassionate Medical Receptionist to join our patient-focused team. This role serves as the first point of contact for patients and plays a vital part in ensuring a smooth, efficient, and welcoming experience in a fast-paced clinic environment.

Why Join Us

• Competitive hourly pay
  

• Supportive, team-oriented culture
  

• Opportunities for growth and cross-training
  

• Meaningful work that directly impacts patient care
  

• Stable schedule and long-term career potential
  

Key Responsibilities

• Greet patients and provide exceptional customer service throughout the visit
  

• Manage check-in and check-out processes with accuracy and professionalism
  

• Answer phones and route messages using proper medical/office etiquette
  

• Verify insurance coverage and update patient demographics
  

• Collect payments, copays, and outstanding balances
  

• Enter and update patient information in the EMR system
  

• Scan, upload, and organize patient documents and clinical records
  

• Maintain confidentiality and comply with all HIPAA and OSHA standards
  

• Keep the front desk, lobby, and patient areas clean and organized
  

• Collaborate with clinical and administrative staff to support workflow and patient care
  

Qualifications

• High School diploma or equivalent
  

• MediClear or equivalent HIPAA certification required
  

• Minimum 1 year of customer service experience (medical office preferred)
  

• Strong computer skills; ability to learn EMR systems
  

• Excellent communication, multitasking, and organizational skills
  

• Ability to work in a fast-paced environment with high accuracy
  

Preferred Skills

• Familiarity with medical terminology
  

• Experience in an urgent care or outpatient setting
  

• Positive attitude, team-oriented mindset, and strong attention to detail
  

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