Qualifications:
Automotive Mechanic OR Technician Experience
Plus:
ASE Certification
Responsibilities:
The Claims Adjuster is responsible for adjudication of mechanical repair claims, tire claims, and pre-paid maintenance claims. The Claims Adjuster reports to the Claims Manager and functions as a customer service representative by explaining contract coverage and claim decisions to contract holders. To perform this job successfully, an individual must be a proactive team player with a focus on excellent customer service and customer satisfaction. The position requires the claims adjusters to be adept at utilizing a computer database, handling several ongoing cases simultaneously and seeing a claim filed to completion while offering efficient solutions to the variety of cases that are presented. The requirements below are representative of the knowledge, skill, and/or ability required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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