Learning Coordinator
The Commercial Learning and Leadership Development(CL&LD) team has an opening for a contract role to support the coordination of commercial learning activities. The position will require working closely with stakeholders in the field and home office who support brands across Psychiatry, Addiction and Market Access, as well as Leadership Development. The ideal candidate should be able to manage multiple projects while maintaining attention to detail and timelines.
Key Responsibilities:
· Onboarding New Hires: Management of new hire training experience (initial contact, materials, & ongoing communication).
· Program Coordination: Manage the scheduling, logistics, and execution of training sessions.
· Stakeholder Collaboration: Work closely with Learning Team and other stakeholders to meet department goals.
· Support Services: Provide support to participants and instructors, addressing any issues or concerns that arise during the learning process.
· Platform Management: Oversee the day-to-day operations of the learning platform(s), ensuring it runs smoothly and efficiently.
· Content Curation: Create, organize, and maintain high-quality educational content on the platform, ensuring it meets the needs of learners.
· User Support: Provide technical support and assistance to users, addressing any issues or questions they may have about the platform.
· Data Analysis: Monitor and analyze platform usage data to identify trends, measure effectiveness, and make data-driven decisions for improvements.
· Survey Administration: Use survey tools and platforms to build and distribute surveys to the target audience.
Qualifications:
·Bachelor’s degree required, with 3-5 years of relevant experience.
·Proven experience in coordinating educational programs or training sessions.
·Strong organizational and communication skills.
·Ability to work collaboratively with diverse groups.
·Proficiency in using educational technology and software.
Skills:
·Strong working knowledge of MS Office(Outlook, PowerPoint, Word, Excel, and SharePoint).
·Excellent project management skills. Keeping track of multiple projects, resources, and schedules to maintain order and efficiency.
·Strong interpersonal and communication abilities.
·Analytical skills for program evaluation.
·Adaptability and problem-solving skills.
·Ability to work independently in a proactive manner to anticipate and solve problems
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