Project Description:
As a Tech Support Analyst you would work as a part of a dynamic team involved with hardware installation, and issue resolution to internal and external customers which may include users of all types and skill levels.
Responsibilities:
- Image and deploy hardware/software for new hires and acquisitions.
- Recover and re-image existing hardware for re-deployment.
- Follow all escalation procedures according to service level agreement
- Use remote control tool to assist end users when needed
- Provide an accurate record of each call in incident management tracking tool
- Anticipate customer needs and proactively identifies solutions
- Plan, prioritize, organize and complete work to meet established objectives
Mandatory Skills Description:
ITIL
Service Desk, ITSM
Hardware Deploy and Maintenance
Troubleshoot
Own transportation
Nice-to-Have Skills Description:
Communication skills with non IT People
Ability to work autonomously.
ITIL CERTs
About the Company - The Bell Company is a large EMPLOYEE-OWNED Mechanical Contractor that takes on some of the most complex projects in our East Coast Market. This is your chance to become a part of this dynamic team and work towards the mutual success of the project,...
...Our team is growing, and were looking for a top-caliber Occupational Therapist to join us in Falmouth and surrounding locations in Massachusetts... ...for all employees. In Massachusetts, the standard base pay range for a Full-Time role is $70,000 - $105,000 annually...
...CNA II | Med/Surg ABOUT CAMPBELL COUNTY HEALTH Campbell County Health (CCH) is more than just a hospitalwe are a comprehensive... ...excellence utilizing AIDET. Enhances patient safety by attending shift huddle, and performance of hourly rounding. Assists with admission...
...Hiring a REMOTE Certified Medical Coder that lives in Arizona! Schedule: M-F 8-5 PM MST Pay Range: Between $25-$29/hr depending on experience & qualfiications Day to day: Expertly assign and sequence diagnostic/procedural codes (ICD-10, CPT, etc.) per...
...Position Summary The Program Manager, Membership is responsible for developing, optimizing, and expanding membership programs that drive engagement, retention, and long-term value for both corporate and individual members. This role serves as a strategic partner to internal...