Job Description

Job Title: Inside Sales Representative

Department: Sales

Location: Owings Mills, MD (on-site)

Reports To: Inside Sales Manager 

Position Summary:

We are seeking a driven and experienced  Inside Sales Representative with a minimum of 3 years of sales experience , preferably in the  medical device or healthcare industry . This role is responsible for driving revenue growth by generating new leads, nurturing existing accounts, and supporting field sales teams. The ideal candidate has a proven ability to engage customers over the phone and through digital channels, understands the complexities of healthcare sales, and is motivated by targets and results.

Key Responsibilities:

• Manage and grow assigned territory/accounts through outbound calls, emails, and virtual meetings

• Generate new leads, qualify prospects, and convert opportunities into sales

• Develop a strong understanding of the company’s product portfolio and how it benefits clinical workflows and patient outcomes

• Maintain a high level of product and industry knowledge to educate and inform customers effectively

• Coordinate closely with field sales, marketing, customer service, and clinical teams to ensure customer satisfaction and continuity

• Maintain accurate records of all customer interactions in CRM (e.g., Salesforce)

• Consistently meet or exceed sales quotas and performance metrics

• Prepare and deliver product presentations and quotations as needed

• Provide feedback to marketing and product teams based on customer interactions and market trends

Qualifications:

• Minimum 3 years of inside sales experience , preferably in the  medical device, healthcare, or pharmaceutical industries

• Proven track record of meeting/exceeding sales targets and KPIs

• Experience using CRM software (e.g., Salesforce, HubSpot)

• Excellent verbal and written communication skills

• Strong negotiation and closing skills

• Ability to understand technical product details and explain them clearly to customers

• Bachelor's degree preferred (Business, Life Sciences, or related field)

• Self-motivated, organized, and able to work independently or in a team environment

Preferred Qualifications:

• Knowledge of the medical device sales cycle and buying process in hospitals or clinics

• Experience selling Class I or Class II medical devices

• Familiarity with HIPAA, FDA regulations, or ISO compliance standards relevant to medical devices

Compensation & Benefits:

• Competitive base salary plus commission/bonus structure

• Health, dental, and vision insurance

• 401(k) with company match

• Paid time off and holidays

• Ongoing sales and product training

• Opportunities for career advancement

Please email resumes to [email protected]

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