HR Service Center Analyst Job at Averro, Washington DC

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  • Averro
  • Washington DC

Job Description

Job Title: HR Service Center Analyst

Duration: 12+ month contract

Pay: $42-48/hr.

Overview:

We are seeking a detail-oriented and analytical HR Service Center Analyst to support a client in Seattle, WA. This role focuses on leave administration, process documentation, and project support within the HR Service Center. Ideal candidates will bring hands-on experience with HRIS systems, strong communication skills, and a proactive approach to process improvement.

Key Responsibilities:

  • Leave Administration Support: Collaborate with the Absence Management Center of Excellence and third-party vendors to coordinate US and Canadian leave and disability programs. Ensure accurate HRIS status changes, resolve pay/benefit discrepancies, and validate arrears processes.
  • Project Management: Coordinate or support small to mid-scale projects involving acquisitions, divestitures, process enhancements, or organizational changes within HR Service Center.
  • HR Analysis & Recommendations: Provide insights and solutions related to legal, policy, or operational changes impacting HR operations.
  • Process Documentation: Maintain and update standard operating procedures to support internal HR agents and employee self-service tools.
  • Process Improvement: Identify and implement process or automation enhancements to improve HR efficiency and employee satisfaction.

Qualifications:

  • 3+ years of analyst experience in an HR Service Center environment.
  • Highly preferred: 3+ years of leave administration experience in a large organization (10,000+ employees).
  • Strong experience working with enterprise-level HR systems; PeopleSoft or UKG experience is highly desirable.
  • Strong understanding of HR processes, compliance, and best practices.
  • Proficiency in data analysis, reporting tools, and Microsoft Office applications.
  • Excellent verbal and written communication skills.
  • High school diploma or equivalent required; Associate’s or Bachelor’s degree in Human Resources or a related field preferred.

Core Competencies:

  • Analytical thinking and problem solving
  • Strong attention to detail
  • Ability to manage competing priorities
  • Proactive and collaborative work style
  • Adaptability to change and process innovation
  • Strong organizational and documentation skills

WHY AVERRO?

Averro is a Veteran-Owned organization dedicated to delivering innovative talent solutions, business consulting, and technology services that propel businesses and careers forward. We live by our ethos: Be Curious | Build Trust | Empower Each Other. These values show in our commitment to client satisfaction, timely support, and unmatched consultant care. Our Aim – Your Ascent.

Averro is an equal opportunity employer, and we are committed to diversity, equity, and inclusion in the workplace. All qualified applicants will receive consideration for employment, regardless of criminal histories, consistent with legal obligations. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job Tags

Contract work, Work at office, Local area,

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