Job Description

MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories.

At MANGO , we inspire and unite through our passion for style and culture. We are in 120 countries and our online presence extends to more than 85 countries. Our team is made up of people of 115 nationalities.

In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have and we work together to achieve results. We are informed of trends and current events in the retail world.

We are looking to a hire a Regional People Partner in the New York City area to oversee the East Coast region (Including: MA, GA, PA, NJ, NY, FL, D.C., MD, VA, LA, IL, MN, CT, OH). The East Coast region will consist of 37 stores by the end of 2025.

KEY RESPONSIBILITIES

You will implement and adapt People processes, policies and actions in accordance with company standards, image and local needs to maximize the effectiveness of the retail business. You will also provide expert insight to support retail structure to attract, develop, motivate and retain our workforce. You are traveling to stores as needed per business needs to support the districts. You will support not only HR Functions but also Recruitment. You will be reporting to the Interntional People Partner of North America.

TALENT ACQUISITION

Implement the hiring strategy to ensure all key roles are filled in the short and mid-term with high caliber of candidates. Effectively conducting full recruiting cycle for candidates/hires, generating a pool of prospective candidates. Follow up of onboarding correct implementation in stores, collecting feedback of the onboarding program and ensuring an amazing candidate experience.

TRAINING & PERFORMANCE

Make sure appropriate trainings are in place and collect constant feedback to be able to adapt quickly to the always changing reality of the stores. Carry out specific training according to the market needs. Provide support and guidance to Store Managers and District Managers on the follow up, evaluation and development of their teams and have a robust succession plan for key positions.

EMPLOYEE RELATIONS

Provide support to Store Managers, District Managers and Regional Managers with employee relations, conflict resolution and mediation when needed. Spread the MANGO culture and values in store ensuring high levels of engagement from all retail team members. Visit stores on a regular basis to evaluate the atmosphere and understand skill gaps/challenges in our teams and collaboratively offer solutions. Conduct the exit interviews to leavers to understand the employee experience, as well as identifying improvement proposals.

HEALTH AND SAFETY

Follow up all stores have the company H&S protocols in place during weekly visits, making sure our employees are safe in their workplace.

LABOR

Collaborate with Labor department to support retail on updates about changes in the legislation, align company behaviors, and help to find new solutions to reach out store needs.

ORGANIZATION & PROJECTS

Participate in strategic People projects together with Internal Communication, Labor & Payroll, Health & Safety, Talent & Organization and Development and Compensation & Benefits. Analyzation of People KPIs and implement action plans with retail team.

REQUIREMENTS

-5+ years of experience in HR management in a retail setting and/or in store retail management role (must have in store retail experience and/or have worked in Human Resources for a retail brand)

-Experience with recruitment, talent management, and performance management

-Excellent communication and interpersonal skills, with the ability to handle difficult conversations wih professionalism

-Ability to work in a fast-paced, dynamic environment

-Flexible working hours

-Strong organizational skills

-Reliable while consisting following up on commitments

-Can manage time effectively to ensure timely follow up with stores

-Higly motivated with a proactive approach

-Can take ownership of specific tasks and responsibilites

-Strong analytical and problem-solving skills

-Ability to maintain confidentiality and handle sensitive information

-Ability to travel regularly to visit stores within area (up to 75% travel, 4 days a week)

-Knowledge of employment laws and regulations is a plus

What makes us special?

• As a member of the Mango team, you’ll get a 40% discount on all our lines, so that you’ll always be wearing the latest!

• Insurance Benefit: You only pay a % of the value!

• 401(K) Pension Plan

• Holidays + Wellness Days

• Vacation Days

• Commuter Benefits

• Bonus Incentive

• Pet Insurance

• Car Allowance

At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success.

Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally.

If you are passionate about fashion, have great communication skills and the ability to work well both as part of a team and alone this is the perfect opportunity for you!

This role will allow you to develop both professionally in a dynamic fashion environment.

Apply now and begin a successful career within MANGO.

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