Hotel Front Desk Receptionist Job at Best Western Plus Chena River Lodge, Fairbanks, AK

L0RVMUNsdW1CcCs1ZTRNbmdnZVZpQ2c0N1E9PQ==
  • Best Western Plus Chena River Lodge
  • Fairbanks, AK

Job Description

Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today! Responsibilities:

  • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
  • Field customer complaints when necessary
  • Perform regular bookkeeping duties: make sure hotel guest information is current and correct
  • Communicate with housekeeping to make sure guest rooms are ready
  • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
Qualifications:
  • High school graduate, GED recipient, or equivalent
  • 1+ year of hotel industry experience or related job preferred
  • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
  • Exhibits working knowledge of Microsoft Office and reservation management systems
  • Comfortable taking telephone calls and mitigating stressful situations
About Company: This Alaska hotel offers friendly service and modern accommodations all within minutes of the airport and bustling downtown Fairbanks.

Job Tags

Start working today, Flexible hours,

Similar Jobs

Metric Geo

Concrete Project Manager Job at Metric Geo

 ...Concrete Project Manager Nashville, TN We are seeking an experienced Concrete Project Manager to oversee major structural and self-perform concrete scopes on commercial, mixed-use, industrial, and mid/high-rise projects across the Nashville market. This role is... 

Studio 1 Catering

Kitchen Lead - Sous Chef Job at Studio 1 Catering

 ...culinary operations. This position works directly with the Executive Sous Chef to manage daily kitchen execution, ensuring excellence in food quality, presentation, and team performance. The Kitchen Lead oversees line cooks and utility/dish teams, supporting scheduling... 

Greif & Co.

Investment Banking Senior Analyst Job at Greif & Co.

 ...Overview The Investment Banking Sr. Analyst position entails analyzing financial statements, creating financial models, performing industry and company research, assisting in the creation of marketing and buyer/investor presentations, drafting offering memoranda, identifying... 

Andrew C Beasley PLLC

Law Firm Sales Professional Job at Andrew C Beasley PLLC

 ...natural people person who enjoys helping others and thrives in a fast-paced, results-oriented environment? Our fast-growing criminal defense law firm in Nashville is seeking a Law Firm Sales and Intake Specialist to handle inbound client inquiries, guide potential... 

Hays

Senior Project Manager Job at Hays

Your new company If you are a Senior Project Manager with experience of working on Ground-Up projects worth upwards of $100m and are looking for your next move, please get in touch. I am currently working with an established General Contractor here in Austin who is ...