Hotel Front Desk Receptionist Job at Best Western Plus Chena River Lodge, Fairbanks, AK

L0RVMUNsdW1CcCs1ZTRNbmdnZVZpQ2c0N1E9PQ==
  • Best Western Plus Chena River Lodge
  • Fairbanks, AK

Job Description

Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today! Responsibilities:

  • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
  • Field customer complaints when necessary
  • Perform regular bookkeeping duties: make sure hotel guest information is current and correct
  • Communicate with housekeeping to make sure guest rooms are ready
  • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
Qualifications:
  • High school graduate, GED recipient, or equivalent
  • 1+ year of hotel industry experience or related job preferred
  • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
  • Exhibits working knowledge of Microsoft Office and reservation management systems
  • Comfortable taking telephone calls and mitigating stressful situations
About Company: This Alaska hotel offers friendly service and modern accommodations all within minutes of the airport and bustling downtown Fairbanks.

Job Tags

Start working today, Flexible hours,

Similar Jobs

The H&K Group

Haul Truck Driver Job at The H&K Group

 ...H&K Group, Inc. s Chalfont Quarry is searching for a Haul Truck Driver to join their team! The driver operates straight or articulated rubber-tired rock trucks equipped with a hydraulically powered bed to transport and dump material. The ideal candidate is safety... 

Strategic Staffing Solutions

School Administrator Job at Strategic Staffing Solutions

 ...Title: School Administrative Assistant Location: Oak Park, MI (Onsite) Contract length: 10-month contract-to-hire. Break in summer, then extended into the following school year. Pay Rate: $21/hour *Experience with school portal systems, such as MiStar, PowerSchool... 

Career Group

Nanny / Family Assistant Job at Career Group

 ...in Bedford, NY is seeking a warm, reliable, and detail-oriented Nanny / Family Assistant to provide a blend of hands-on childcare and...  ...Qualifications: Prior nanny or family assistant experience in a private home is required Valid drivers license and clean... 

Banyan Health Systems

Licensed Behavioral Therapist( LCSW,LMHC)Bilingual Job at Banyan Health Systems

Summary of Responsibilities A Behavioral Health Practitioner (BHP) works under the direction and supervision of a Clinical Manager, providing community-based behavioral health services to individuals with psychiatric illness, substance use issues and/or co-occurring disorders...

Scott Humphrey Corporation

Assistant Superintendent - Multifamily Job at Scott Humphrey Corporation

WHAT'S ON OFFER Competitive base salary Annual and project-based bonuses Company vehicle and cell phone allowances, along with inclusive benefits package Very strong project pipeline and family-oriented culture clear progression potential. The Assistant...