Hotel Front Desk Receptionist Job at Best Western Plus Chena River Lodge, Fairbanks, AK

L0RVMUNsdW1CcCs1ZTRNbmdnZVZpQ2c0N1E9PQ==
  • Best Western Plus Chena River Lodge
  • Fairbanks, AK

Job Description

Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today! Responsibilities:

  • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
  • Field customer complaints when necessary
  • Perform regular bookkeeping duties: make sure hotel guest information is current and correct
  • Communicate with housekeeping to make sure guest rooms are ready
  • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
Qualifications:
  • High school graduate, GED recipient, or equivalent
  • 1+ year of hotel industry experience or related job preferred
  • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
  • Exhibits working knowledge of Microsoft Office and reservation management systems
  • Comfortable taking telephone calls and mitigating stressful situations
About Company: This Alaska hotel offers friendly service and modern accommodations all within minutes of the airport and bustling downtown Fairbanks.

Job Tags

Start working today, Flexible hours,

Similar Jobs

Institute for Nonviolence Chicago

SC2 Life Coach Job at Institute for Nonviolence Chicago

 ...prosocial behaviors and successful interpersonal relationships, provides the accountability necessary to achieving established goals, and mentors participants as they receive supportive services and attend court dates. As such, this role is a critical component of the long-... 

Total Quality Logistics

Entry Level Recruiter-$2500 Sign-on Bonus Job at Total Quality Logistics

 ...About the role: As a recruiter for TQL, you will own the entire candidate search process while managing the needs of your dedicated on-site hiring manager. Our Recruiting team is responsible for finding sales talent nationwide. We pride ourselves on our sense of urgency... 

WheelHouse IT

IT Support Agent Job at WheelHouse IT

 ...skills Clear written and verbal communication Capable of working a standard M-F work week (and very occasional nights/...  ...on-site, employees may have the opportunity to work from home. If you are a student or recent graduate who is passionate about technology and... 

Delta Downs

Custodian I Job at Delta Downs

 ...maximize value for our shareholders, our team members and our communities. Job Description Join our professional team to maintain clean facilities and ensure guest satisfaction. We are seeking dedicated individuals to uphold our high standards of cleanliness and... 

DZ Corporation

Process Improvement Specialist Job at DZ Corporation

 ...to ensure process changes meet safety standards and product specifications. Technical Support: Support the introduction of new molds, equipment, or materials by conducting process trials and documenting results. Collaboration: Partner with maintenance,...