Hotel Front Desk Receptionist Job at Best Western Plus Chena River Lodge, Fairbanks, AK

L0RVMUNsdW1CcCs1ZTRNbmdnZVZpQ2c0N1E9PQ==
  • Best Western Plus Chena River Lodge
  • Fairbanks, AK

Job Description

Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today! Responsibilities:

  • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
  • Field customer complaints when necessary
  • Perform regular bookkeeping duties: make sure hotel guest information is current and correct
  • Communicate with housekeeping to make sure guest rooms are ready
  • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
Qualifications:
  • High school graduate, GED recipient, or equivalent
  • 1+ year of hotel industry experience or related job preferred
  • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
  • Exhibits working knowledge of Microsoft Office and reservation management systems
  • Comfortable taking telephone calls and mitigating stressful situations
About Company: This Alaska hotel offers friendly service and modern accommodations all within minutes of the airport and bustling downtown Fairbanks.

Job Tags

Start working today, Flexible hours,

Similar Jobs

Sightpath Medical

MoFe Engineer I Job at Sightpath Medical

 ...work with advanced ophthalmic equipment while supporting top surgeons in a fast-paced and rewarding environment. Whether youre an entry-level candidate or bring years of experience, we offer knowledge, collaboration, and a shared commitment to excellence. Why... 

Vaco by Highspring

Senior Accountant x 90K - 110K + bonus x LA Job at Vaco by Highspring

Senior Accountant - Sr. Accountant - CPA - C.P.A. - Inventory - GAAP - Month End - GL - G/L - General Ledger - Journal Entries - Reconciliation - Financial Reporting - Consolidations Are you a Senior Accountant with 4+ years of experience looking to get in with a high... 

CPS Outdoors

Project Manager Job at CPS Outdoors

 ...Company Description CPS Outdoors specializes in designing and building high-quality custom pools and outdoor spaces that combine style, functionality, and durability. By focusing on delivering exceptional craftsmanship, the company creates unique environments that... 

Adecco

Showroom Coordinator Job at Adecco

 ...global electronics company to recruit for an Experience & Showroom Coordinator. This position will be 5 days onsite in Stamford, CT. The role...  ...customer experience. Our environment is not a typical corporate event space. You will be part of a team with a strong collaborative... 

Window Cowboy LLC

Window Cleaning Technician Job at Window Cowboy LLC

 ...Window Cleaning Technician Window Cowboy Location: Mooresville, NC & Surrounding Areas Job Type: Full-Time Window Cowboy is looking for a reliable, detail-oriented Window Cleaning Technician to join our growing team. We are a residential-heavy business...