Hotel Front Desk Receptionist Job at Best Western Plus Chena River Lodge, Fairbanks, AK

L0RVMUNsdW1CcCs1ZTRNbmdnZVZpQ2c0N1E9PQ==
  • Best Western Plus Chena River Lodge
  • Fairbanks, AK

Job Description

Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today! Responsibilities:

  • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
  • Field customer complaints when necessary
  • Perform regular bookkeeping duties: make sure hotel guest information is current and correct
  • Communicate with housekeeping to make sure guest rooms are ready
  • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
Qualifications:
  • High school graduate, GED recipient, or equivalent
  • 1+ year of hotel industry experience or related job preferred
  • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
  • Exhibits working knowledge of Microsoft Office and reservation management systems
  • Comfortable taking telephone calls and mitigating stressful situations
About Company: This Alaska hotel offers friendly service and modern accommodations all within minutes of the airport and bustling downtown Fairbanks.

Job Tags

Start working today, Flexible hours,

Similar Jobs

American Logistics Authority

Entry-Level Freight Dispatcher (Remote) - Earn $2,200 to $3,000 Weekly ($114,400-$156,000 Annually) Job at American Logistics Authority

 ...Entry-Level Freight Dispatcher (Remote) Earn $2,200 to $3,000 Weekly ($114,400$156,000 Annually) We are hiring motivated individuals to join our logistics team as Freight Dispatchers. This is a remote position with strong income potential. Candidates must already... 

Harper Associates

Personal Assistant Job at Harper Associates

 ...PERSONAL ASSISTANT-NORTHVILLE, MI Search by Harper Associates Executive family is seeking a proactive, detail-oriented Personal...  ...personal and professional tasks independently. Only those with experience supporting an Executive or prominent family will be considered... 

Michigan State Police (MSP)

State Police Motor Carrier Officer Job at Michigan State Police (MSP)

 ...Michigan State Police - Motor Carrier Officer - Statewide Openings For more information check out Motor Carrier Officer Careers at or contact ****@*****.*** APPLY NOW - Next academy starts in July Make a difference in the lives of millions of... 

Ethos Veterinary Health

Overnight Licensed Vet Tech, MidColumbia Pet Emergency Job at Ethos Veterinary Health

 ...Emergency medicine while being mentored by the best LVTs in the area. Practice at the top of your license! Work Schedule: ~ Part-Time/Full-time ~3 days per week, 12 hour shifts ~ Overnight 6pm-6:30am ~ Other schedules available. Apply to learn more!... 

Pride Health

Occupational Therapist Job at Pride Health

 ...Job Summary We are seeking a skilled Occupational Therapist to provide inpatient care in a hospital-based setting. The ideal candidate will have experience working with high-acuity patient populations and demonstrate strong clinical judgment, timely documentation...