Hotel Front Desk Receptionist Job at Best Western Plus Chena River Lodge, Fairbanks, AK

L0RVMUNsdW1CcCs1ZTRNbmdnZVZpQ2c0N1E9PQ==
  • Best Western Plus Chena River Lodge
  • Fairbanks, AK

Job Description

Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today! Responsibilities:

  • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
  • Field customer complaints when necessary
  • Perform regular bookkeeping duties: make sure hotel guest information is current and correct
  • Communicate with housekeeping to make sure guest rooms are ready
  • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
Qualifications:
  • High school graduate, GED recipient, or equivalent
  • 1+ year of hotel industry experience or related job preferred
  • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
  • Exhibits working knowledge of Microsoft Office and reservation management systems
  • Comfortable taking telephone calls and mitigating stressful situations
About Company: This Alaska hotel offers friendly service and modern accommodations all within minutes of the airport and bustling downtown Fairbanks.

Job Tags

Start working today, Flexible hours,

Similar Jobs

Rehab Without Walls® Neuro Rehabilitation

Occupational Therapist Job at Rehab Without Walls® Neuro Rehabilitation

 ...collaborative and passionate team of dynamic therapists Make a real impact in a rewarding...  ...: Minimum of a bachelors degree in Occupational Therapy from a college or university...  ...in the home, community, workplace, or school, Rehab Without Walls promotes greater health... 

Coalition Technologies

PPC Analyst Job at Coalition Technologies

**You Should Have:*** A minimum of 6 months experience managing SEM / PPC campaigns.* Experience with the Google Ads Editor and Bing Ads Editor.* Experience using the Keyword Planner Tool, or other keyword research tools.* One or more years of professional Google... 

Spencer Ogden

Training Coordinator Job at Spencer Ogden

Training CoordinatorAbout the jobNutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future , is the reason we come to work each day. We're guided by our culture of care and... 

Paradigm Oral Health

RCM Specialist I Job at Paradigm Oral Health

 ...benefit gather across dental or medical payers, clean pre-...  ...insurance processing, and a positive experience for patients and supported offices...  ..., claim submission, charging/coding requirements, insurance AR...  ...Certified Professional Coder (CPC) or Certified Revenue Cycle... 

NITELINES USA, INC

Medical Coders-Remote Job at NITELINES USA, INC

 ...4 government institutions and medical treatment facilities across the...  ...TX. Location: Temple, TX (Remote). Hours: Monday through Friday...  .... ~11 paid holidays. Coders needed: Inpatient Coders...  ...Technician (RHIT), Certified Coding Specialist (CCS or CCS-P), or...