Hotel Front Desk Receptionist Job at Best Western Plus Chena River Lodge, Fairbanks, AK

L0RVMUNsdW1CcCs1ZTRNbmdnZVZpQ2c0N1E9PQ==
  • Best Western Plus Chena River Lodge
  • Fairbanks, AK

Job Description

Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today! Responsibilities:

  • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
  • Field customer complaints when necessary
  • Perform regular bookkeeping duties: make sure hotel guest information is current and correct
  • Communicate with housekeeping to make sure guest rooms are ready
  • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
Qualifications:
  • High school graduate, GED recipient, or equivalent
  • 1+ year of hotel industry experience or related job preferred
  • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
  • Exhibits working knowledge of Microsoft Office and reservation management systems
  • Comfortable taking telephone calls and mitigating stressful situations
About Company: This Alaska hotel offers friendly service and modern accommodations all within minutes of the airport and bustling downtown Fairbanks.

Job Tags

Start working today, Flexible hours,

Similar Jobs

Paradigm Oral Health

RCM Specialist I Job at Paradigm Oral Health

 ...benefit gather across dental or medical payers, clean pre-...  ...insurance processing, and a positive experience for patients and supported offices...  ..., claim submission, charging/coding requirements, insurance AR...  ...Certified Professional Coder (CPC) or Certified Revenue Cycle... 

Element Care

PCS - Mandarin/Vietnamese/Khmer or Spanish speaking Preferred Job at Element Care

Great Life work Balance position with excellent benefits! The CNA or HHA serves as a member of the PACE Interdisciplinary Team. Under the direction of a licensed nurse, incumbent participates in all aspects of the planning, implementation and evaluation of personal care...

HRH Search & Recruitment

Program Manager, Membership Job at HRH Search & Recruitment

 ...Position Summary The Program Manager, Membership is responsible for developing, optimizing, and expanding membership programs that drive engagement, retention, and long-term value for both corporate and individual members. This role serves as a strategic partner to internal... 

PTR Global

Technical Business Analyst / Technical Writer (Media / Entertainment background must needed) Job at PTR Global

Technical Business Analyst / Technical Writer (Media / Entertainment background must needed) Onsite in Culver City, CA / Sunnyvale, CA from Day 1 (Client prefer local folks)(Travel required 1 or 2 day trip every month to Sunnyvale or Culver City) Hybrid Schedule: 3...

CNH Industrial

Depot Operations Manager Job at CNH Industrial

 ...Job Description Depot Operations Manager Requisition ID: 2144 Job Location: Lebanon - Indiana - United States Job Family for Posting: Operations Job Type for Job Posting: Full Time About Us Innovation. Sustainability. Productivity. This is how we...