Hotel Front Desk Receptionist Job at Best Western Plus Chena River Lodge, Fairbanks, AK

L0RVMUNsdW1CcCs1ZTRNbmdnZVZpQ2c0N1E9PQ==
  • Best Western Plus Chena River Lodge
  • Fairbanks, AK

Job Description

Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today! Responsibilities:

  • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
  • Field customer complaints when necessary
  • Perform regular bookkeeping duties: make sure hotel guest information is current and correct
  • Communicate with housekeeping to make sure guest rooms are ready
  • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
Qualifications:
  • High school graduate, GED recipient, or equivalent
  • 1+ year of hotel industry experience or related job preferred
  • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
  • Exhibits working knowledge of Microsoft Office and reservation management systems
  • Comfortable taking telephone calls and mitigating stressful situations
About Company: This Alaska hotel offers friendly service and modern accommodations all within minutes of the airport and bustling downtown Fairbanks.

Job Tags

Start working today, Flexible hours,

Similar Jobs

Woodstone Earth Construction

Heavy Equipment Transport - Class A or B Truck Driver Job at Woodstone Earth Construction

 ...CDL Class A or B Driver - Construction or heavy equipment transportation sector/aggregate hauling industry Pay: $25-$30/hr. based...  ...Proficiency in using GPS navigation systems and electronic logging devices. Ability to handle physical demands of the job, including... 

United Steel

Safety Specialist Job at United Steel

 ...Job Purpose A safety specialist implements safety procedures and monitors their effectiveness. Set standards that ensure safety processes...  ...with outside organizations such as fire departments, mutual aid societies, and rescue teams, so that emergency responses can be... 

Algo Capital Group

Software Engineer - Options - Market Making Job at Algo Capital Group

 ...global trading, ensuring robustness, fault tolerance, and maintainability. Requirements: Strong programming skills in C++ or Python with a focus on low-latency and high-performance system design. Proven experience building trading systems, ideally in options... 

Robert Half

Senior Server/System Administrator Job at Robert Half

 ...DNS, DHCP, DFS, and site replication. Oversee Microsoft 365 migrations (Email, OneDrive, SharePoint). Administer and maintain VMware environments and server hardware. Support backup and disaster recovery strategies. Provide documentation and process... 

Taurus Engineering & Testing

Civil Structural Engineer Job at Taurus Engineering & Testing

 ...offer an end-to-end service offering to our customers through Engineering, Infrastructure, Electrical & Instrumentation, Specialty Services...  ..., we are seeking qualified candidates for the position of Civil Structural Engineer based in our Corpus Christi, Texas, office....