Hotel Front Desk Receptionist Job at Best Western Plus Chena River Lodge, Fairbanks, AK

L0RVMUNsdW1CcCs1ZTRNbmdnZVZpQ2c0N1E9PQ==
  • Best Western Plus Chena River Lodge
  • Fairbanks, AK

Job Description

Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today! Responsibilities:

  • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
  • Field customer complaints when necessary
  • Perform regular bookkeeping duties: make sure hotel guest information is current and correct
  • Communicate with housekeeping to make sure guest rooms are ready
  • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
Qualifications:
  • High school graduate, GED recipient, or equivalent
  • 1+ year of hotel industry experience or related job preferred
  • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
  • Exhibits working knowledge of Microsoft Office and reservation management systems
  • Comfortable taking telephone calls and mitigating stressful situations
About Company: This Alaska hotel offers friendly service and modern accommodations all within minutes of the airport and bustling downtown Fairbanks.

Job Tags

Start working today, Flexible hours,

Similar Jobs

Compass Group

DATA ENTRY CLERK (FULL TIME) Job at Compass Group

 ...benefits in accordance with applicable federal, state, and local laws. For positions in Maryland, Washington State, or to be performed Remotely, click here for information on additional company-provided time off benefits. About Compass Group: Achieving leadership in the... 

Hire Energy

CNA's needed for PRN Shifts (Day and Night Shifts) in Arkansas Job at Hire Energy

 ...IMMEDIATE NEED FOR CNA's AT AHC. Day and Night PRN Shifts available! Certified Nursing Assistant (CNA) Arkansas Health Center (Benton, AR) Location: Benton, Arkansas (Saline County) Facility: Arkansas Health Center State-operated long-term care facility... 

Mastech Digital

Senior Frontend Developer Job at Mastech Digital

UI Developer Westlake, TX Full Time Required Skills: 1.) Angular 2.) NodeJS (API Integration)3.) AWS **Must be a solid communicator**

Suffolk Construction

Project Manager, Data Centers Job at Suffolk Construction

 ...across the entire project lifecycle through our core construction management services and complementary business lines in real estate...  ...clients across healthcare, life sciences, education, gaming, aviation, transportation, government, mission critical, and commercial... 

Insight Global

Electrical Assembler Job at Insight Global

JOB DESCRIPTION What You'll Do Install and test electrical/electronic systems, circuits, and equipment. Install wireways, conduits, and cable trays; ground electrical equipment per specifications and NEC code. Perform simple utility wire connections and understand electrical...