Hotel Front Desk Receptionist Job at Best Western Plus Chena River Lodge, Fairbanks, AK

L0RVMUNsdW1CcCs1ZTRNbmdnZVZpQ2c0N1E9PQ==
  • Best Western Plus Chena River Lodge
  • Fairbanks, AK

Job Description

Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today! Responsibilities:

  • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
  • Field customer complaints when necessary
  • Perform regular bookkeeping duties: make sure hotel guest information is current and correct
  • Communicate with housekeeping to make sure guest rooms are ready
  • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
Qualifications:
  • High school graduate, GED recipient, or equivalent
  • 1+ year of hotel industry experience or related job preferred
  • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
  • Exhibits working knowledge of Microsoft Office and reservation management systems
  • Comfortable taking telephone calls and mitigating stressful situations
About Company: This Alaska hotel offers friendly service and modern accommodations all within minutes of the airport and bustling downtown Fairbanks.

Job Tags

Start working today, Flexible hours,

Similar Jobs

Midwest Logistic Systems

Midwest Logistics Systems Dedicated Yard Jockey truck driver Job at Midwest Logistic Systems

 ...Additional benefits ~ Medical, dental and vision insurance. ~ Disability and life insurance. ~401(k) savings plan with company match....  ...team that is committed to your safety and success. MLS' inclusive cultureOur history has taught us that treating everyone with... 

WW Clyde

Project Manager - Transportation, DOT Job at WW Clyde

Project Manager DOT Heavy Highway (White Paving Experience) Location: Nebraska Join WW Clyde Where You Work Matters At WW Clyde, we build more than infrastructurewe build careers. For over 90 years, weve delivered challenging heavy civil projects across...

Fiserv

IT Internal Senior Auditor Job at Fiserv

 ...Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions... 

WV Department of Health

Procurement Specialist, Rural Health Transformation Program (RHTP) Job at WV Department of Health

 ...comprehensive statewide initiative focused on revolutionizing healthcare access and quality in rural communities through federally...  ...Bachelors degree in Business Administration, Procurement, Supply Chain Management, Public Administration, or a related field. Minimum... 

Kelly

BSL3/4 Animal Biologist Job at Kelly

 ...preparing and amending animal care protocols, and supporting annual reporting to oversight bodies. Education and Experience ~ Bachelors Degree ~5 or more years of working experience in a lab setting ~ Demonstrates knowledge of maintaining accurate and detailed...