Hotel Front Desk Receptionist Job at Best Western Plus Chena River Lodge, Fairbanks, AK

L0RVMUNsdW1CcCs1ZTRNbmdnZVZpQ2c0N1E9PQ==
  • Best Western Plus Chena River Lodge
  • Fairbanks, AK

Job Description

Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today! Responsibilities:

  • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
  • Field customer complaints when necessary
  • Perform regular bookkeeping duties: make sure hotel guest information is current and correct
  • Communicate with housekeeping to make sure guest rooms are ready
  • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
Qualifications:
  • High school graduate, GED recipient, or equivalent
  • 1+ year of hotel industry experience or related job preferred
  • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
  • Exhibits working knowledge of Microsoft Office and reservation management systems
  • Comfortable taking telephone calls and mitigating stressful situations
About Company: This Alaska hotel offers friendly service and modern accommodations all within minutes of the airport and bustling downtown Fairbanks.

Job Tags

Start working today, Flexible hours,

Similar Jobs

Noi Solutions

Apparel Production Assistant Job at Noi Solutions

 ...meetings Assist with special projects as needed Skills/Requirements Bachelors Degree 1-2 years of production work experience (including internships) PowerPoint/ Canva/ Photoshop or other editing and presentation software experience preferred ... 

Protingent

Junior Technical Recruiter Job at Protingent

 ...Entry-Level) Bellevue, WA (Hybrid) Protingent is hiring an entry-level Technical Recruiter to join our team! No recruiting experience needed well train you. Were looking for someone highly motivated, energetic, and ready to work with urgency in a fast-paced... 

Medix™

MA / EMT / LPN Job at Medix™

 ...Red Cross Benefits ~ Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances). ~ Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and... 

UJAMAA Construction

Director of Talent Acquisition Job at UJAMAA Construction

 ...autonomy, and real ownership without stepping away from meaningful work. Why this role exists UJAMAA is a growing general contractor in the Mid-west and South-East region. Like many firms at our stage, weve relied too heavily on external recruiters. Were... 

General Shale

Inside Sales Representative Job at General Shale

 ...Inside Sales Representative Location: Chattanooga, TN General Shale, Inc., the nation's leading brick and masonry materials manufacturer, is seeking an Inside Sales Representative to join our Chattanooga, TN facility. This role is ideal for a customer-focused professional...