Hotel Front Desk Receptionist Job at Best Western Plus Chena River Lodge, Fairbanks, AK

L0RVMUNsdW1CcCs1ZTRNbmdnZVZpQ2c0N1E9PQ==
  • Best Western Plus Chena River Lodge
  • Fairbanks, AK

Job Description

Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today! Responsibilities:

  • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
  • Field customer complaints when necessary
  • Perform regular bookkeeping duties: make sure hotel guest information is current and correct
  • Communicate with housekeeping to make sure guest rooms are ready
  • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
Qualifications:
  • High school graduate, GED recipient, or equivalent
  • 1+ year of hotel industry experience or related job preferred
  • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
  • Exhibits working knowledge of Microsoft Office and reservation management systems
  • Comfortable taking telephone calls and mitigating stressful situations
About Company: This Alaska hotel offers friendly service and modern accommodations all within minutes of the airport and bustling downtown Fairbanks.

Job Tags

Start working today, Flexible hours,

Similar Jobs

Fiserv

Client Support Professional Job at Fiserv

 ...Calling all innovators find your future at Fiserv. Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions... 

Belcan

Mechanical Engineer - Engine/Automotive industry Job at Belcan

 ...Job Title: Mechanical Engineer 2 Location: Lafayette, IN Zip Code: 47901 Duration: 6 Months Typical task breakdown: - Create engine models with 3D Models for 5-10 projects. - Document BOM changes to engine. - Communicate changes to engine Price list. -... 

Dexian

Bookkeeper Job at Dexian

&##128204; Administrative Bookkeeper | Construction / Real Estate Development &##128205; Charlotte, NC | Fully Onsite Were partnered with a growing family-owned construction & real estate development company looking to hire an Administrative Bookkeeper to support... 

Net2Source (N2S)

Technical Designer Job at Net2Source (N2S)

 ...Hello Everyone, Client is looking for a Lead Technical Designer, Global Football - Chassis who has experience in creating tech packs...  ...solutions & acting as a technical resource. ~ Expert in writing product specs and construction standards instructions. ~ Proficient... 

Joon Loloi

Furniture Design Internship (Summer 2026) Job at Joon Loloi

 ...maintaining a safe and trustworthy hiring experience for all candidates. We are seeking talented and enthusiastic candidates for our Summer 2026 Furniture Design Internship Program with Joon Loloi . As a Furniture Design Intern, you will be immersed in the various...