Hotel Front Desk Receptionist Job at Best Western Plus Chena River Lodge, Fairbanks, AK

L0RVMUNsdW1CcCs1ZTRNbmdnZVZpQ2c0N1E9PQ==
  • Best Western Plus Chena River Lodge
  • Fairbanks, AK

Job Description

Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today! Responsibilities:

  • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
  • Field customer complaints when necessary
  • Perform regular bookkeeping duties: make sure hotel guest information is current and correct
  • Communicate with housekeeping to make sure guest rooms are ready
  • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
Qualifications:
  • High school graduate, GED recipient, or equivalent
  • 1+ year of hotel industry experience or related job preferred
  • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
  • Exhibits working knowledge of Microsoft Office and reservation management systems
  • Comfortable taking telephone calls and mitigating stressful situations
About Company: This Alaska hotel offers friendly service and modern accommodations all within minutes of the airport and bustling downtown Fairbanks.

Job Tags

Start working today, Flexible hours,

Similar Jobs

New Narrative

Peer Support Specialist (34031) Job at New Narrative

 ...Summary: The purpose of the Peer Specialist on the Polaris Transition Team (PTT) is to enter into non-judgmental relationships with individuals...  ...environments (such as jails and hospitalizations), and to support them in navigating the judicial system, behavioral health... 

Legal Search Solutions, Inc.

Recruiter Job at Legal Search Solutions, Inc.

 ...Sales-Driven Recruiter (Full Desk Direct Hire) Legal Search Solutions Boca Raton, FL | Hybrid | High-Earning Potential Are you a proven direct-hire agency recruiter who loves running a full desk, owning your book of business, and being rewarded for your results... 

MASTER ELITE INSTALLERS LLC

Door Installer Job at MASTER ELITE INSTALLERS LLC

 ...MASTER ELITE INSTALLERS LLC is seeking seasoned professionals for Doors Installation, specifically Patio Doors Installers, to join our team. Ideal candidates possess 3+ years of experience in installing Interior Doors (pre-hung or replacement), Windows, Storm Doors, and... 

MDSI Medical Services

Medical Doctor needed in Redding, CA Job at MDSI Medical Services

 ...MDSI Medical Services is seeking a Physician to perform medical disability exams as an Independent Contractor . We are contracted by the state to conduct Physical Evaluations for individuals applying for Disability Benefits through the Social Security Administration... 

Henner Tank Lines, Inc.

CDL Class A Tanker Driver Job at Henner Tank Lines, Inc.

 ...a leading contract carrier, is currently seeking local Class-A drivers to join our team. As an employee-owned and locally operated company...  ...years of verifiable Class-A driving experience. A current tanker endorsement. A current haz-mat endorsement. Doubles /...