Hotel Front Desk Receptionist Job at Best Western Plus Chena River Lodge, Fairbanks, AK

L0RVMUNsdW1CcCs1ZTRNbmdnZVZpQ2c0N1E9PQ==
  • Best Western Plus Chena River Lodge
  • Fairbanks, AK

Job Description

Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today! Responsibilities:

  • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
  • Field customer complaints when necessary
  • Perform regular bookkeeping duties: make sure hotel guest information is current and correct
  • Communicate with housekeeping to make sure guest rooms are ready
  • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
Qualifications:
  • High school graduate, GED recipient, or equivalent
  • 1+ year of hotel industry experience or related job preferred
  • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
  • Exhibits working knowledge of Microsoft Office and reservation management systems
  • Comfortable taking telephone calls and mitigating stressful situations
About Company: This Alaska hotel offers friendly service and modern accommodations all within minutes of the airport and bustling downtown Fairbanks.

Job Tags

Start working today, Flexible hours,

Similar Jobs

Little Caesars

Cashier Job at Little Caesars

 ...Cashier Are you outgoing and energetic? Do you have excellent communication skills and enjoy providing exceptional service to guests...  ...company, currently operating 32 Little Caesars and Jim's Steak and Spaghetti House Restaurant. We are located in WV, KY, and Ohio.... 

Nickey Kehoe

Production Associate Job at Nickey Kehoe

 ...needed. Open and willing to learn new skills and take feedback with grace and humility. Minimum 2-3 years of experience in Textiles & Furniture. As an Equal Opportunity Employer, it is our highest priority that no employee or applicant is discriminated against... 

Bump Health

Order Fulfillment Specialist Job at Bump Health

 ...to be a part of something big! We are looking for an amazing Fulfillment Specialist to build structure and process in support of our exponential...  ...will be responsible for reading and understanding custom ordering sheets and corporate ordering sheets, ensuring that shipments... 

St. John Knits

Keyholder Job at St. John Knits

 ...ways to enhance and develop business Maintains client book (CRM) to standard and generates sales by appointments, consignment and daily correspondence and follow up with clients Effectively captures client data for connecting with clients and building relationships... 

London Jewelers

Diamond Sales Professional Job at London Jewelers

 ...Diamond Sales Associate Overview: London Jewelers is a premier jewelry business, family owned and operated for over 90 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry,...