Hotel Front Desk Receptionist Job at Best Western Plus Chena River Lodge, Fairbanks, AK

L0RVMUNsdW1CcCs1ZTRNbmdnZVZpQ2c0N1E9PQ==
  • Best Western Plus Chena River Lodge
  • Fairbanks, AK

Job Description

Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today! Responsibilities:

  • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
  • Field customer complaints when necessary
  • Perform regular bookkeeping duties: make sure hotel guest information is current and correct
  • Communicate with housekeeping to make sure guest rooms are ready
  • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
Qualifications:
  • High school graduate, GED recipient, or equivalent
  • 1+ year of hotel industry experience or related job preferred
  • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
  • Exhibits working knowledge of Microsoft Office and reservation management systems
  • Comfortable taking telephone calls and mitigating stressful situations
About Company: This Alaska hotel offers friendly service and modern accommodations all within minutes of the airport and bustling downtown Fairbanks.

Job Tags

Start working today, Flexible hours,

Similar Jobs

HRH Search & Recruitment

Program Manager, Membership Job at HRH Search & Recruitment

 ...Position Summary The Program Manager, Membership is responsible for developing, optimizing, and expanding membership programs that drive engagement, retention, and long-term value for both corporate and individual members. This role serves as a strategic partner to internal... 

FOX Rehabilitation

Occupational Therapist Job at FOX Rehabilitation

 ...Our team is growing, and were looking for a top-caliber Occupational Therapist to join us in Falmouth and surrounding locations in Massachusetts...  ...for all employees. In Massachusetts, the standard base pay range for a Full-Time role is $70,000 - $105,000 annually... 

CNH Industrial

Depot Operations Manager Job at CNH Industrial

 ...Job Description Depot Operations Manager Requisition ID: 2144 Job Location: Lebanon - Indiana - United States Job Family for Posting: Operations Job Type for Job Posting: Full Time About Us Innovation. Sustainability. Productivity. This is how we... 

Ameriship Parcel Delivery

Courier/Independent Contractor Job at Ameriship Parcel Delivery

Job Details: Position: Delivery driver Pay: $400 - $1,300 per week (paid per delivery) Job Type:Independent Contractor/Courier Schedule: Monday through Friday (Saturday Availability) Location: Englewood, CO 80110 Job Summary: Ameriship Parcel Delivery...

iStaff

Accounts Payable Specialist Job at iStaff

We are currently seeking an experienced AP Specialist / Junior Accountant to fill an opening with a client local to the Atlanta market. This role is ideal for an accounting professional with 12 years of corporate accounting experience who is looking to continue building...