Hotel Front Desk Receptionist Job at Best Western Plus Chena River Lodge, Fairbanks, AK

L0RVMUNsdW1CcCs1ZTRNbmdnZVZpQ2c0N1E9PQ==
  • Best Western Plus Chena River Lodge
  • Fairbanks, AK

Job Description

Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today! Responsibilities:

  • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
  • Field customer complaints when necessary
  • Perform regular bookkeeping duties: make sure hotel guest information is current and correct
  • Communicate with housekeeping to make sure guest rooms are ready
  • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
Qualifications:
  • High school graduate, GED recipient, or equivalent
  • 1+ year of hotel industry experience or related job preferred
  • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
  • Exhibits working knowledge of Microsoft Office and reservation management systems
  • Comfortable taking telephone calls and mitigating stressful situations
About Company: This Alaska hotel offers friendly service and modern accommodations all within minutes of the airport and bustling downtown Fairbanks.

Job Tags

Start working today, Flexible hours,

Similar Jobs

Smith Group of Americas

Administrative Assistant Job at Smith Group of Americas

Position Summary The Administrative Assistant is responsible for maintaining the smooth day-to-day operations of the office, supporting the finance department, to include weekly payroll processing, administrative tasks, and providing HR support as needed under the guidance...

Tata Consultancy Services

Logistics Coordinator Job at Tata Consultancy Services

Daily Tasks (not limited to) Prioritize shipments based on critical/premium status. All critical/premium shipments will be executed first, regardless of mode. Air shipments prioritized based on priority: NFO Next flight out (Highest Priority Critical/Premium...

Myers & Sons Construction

Project Health Safety Environment Manager Job at Myers & Sons Construction

 ...We are looking for a dedicated and knowledgeable Project Safety Manager to join our team on our 105 Express Lanes CMGC project in Norwalk, CA. This project is a multi-year project that will widen the 105 freeway from the 405 to the 605. This widening will increase... 

NITELINES USA, INC

Medical Coders-Remote Job at NITELINES USA, INC

 ...4 government institutions and medical treatment facilities across the...  ...TX. Location: Temple, TX (Remote). Hours: Monday through Friday...  .... ~11 paid holidays. Coders needed: Inpatient Coders...  ...Technician (RHIT), Certified Coding Specialist (CCS or CCS-P), or... 

HRH Search & Recruitment

Program Manager, Membership Job at HRH Search & Recruitment

 ...Position Summary The Program Manager, Membership is responsible for developing, optimizing, and expanding membership programs that drive engagement, retention, and long-term value for both corporate and individual members. This role serves as a strategic partner to internal...