Hotel Front Desk Receptionist Job at Best Western Plus Chena River Lodge, Fairbanks, AK

L0RVMUNsdW1CcCs1ZTRNbmdnZVZpQ2c0N1E9PQ==
  • Best Western Plus Chena River Lodge
  • Fairbanks, AK

Job Description

Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today! Responsibilities:

  • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
  • Field customer complaints when necessary
  • Perform regular bookkeeping duties: make sure hotel guest information is current and correct
  • Communicate with housekeeping to make sure guest rooms are ready
  • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
Qualifications:
  • High school graduate, GED recipient, or equivalent
  • 1+ year of hotel industry experience or related job preferred
  • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
  • Exhibits working knowledge of Microsoft Office and reservation management systems
  • Comfortable taking telephone calls and mitigating stressful situations
About Company: This Alaska hotel offers friendly service and modern accommodations all within minutes of the airport and bustling downtown Fairbanks.

Job Tags

Start working today, Flexible hours,

Similar Jobs

Window Cowboy LLC

Window Cleaning Technician Job at Window Cowboy LLC

 ...Window Cleaning Technician Window Cowboy Location: Mooresville, NC & Surrounding Areas Job Type: Full-Time Window Cowboy is looking for a reliable, detail-oriented Window Cleaning Technician to join our growing team. We are a residential-heavy business... 

Northrop Grumman Corp. (AU)

Fire Protection Engineer Job at Northrop Grumman Corp. (AU)

 ...impossible. Our employees are not only part of history, they're making history. Northrop Grumman Space Systems is seeking a Fire Protection Engineer for the Space Park site located in Redondo/Manhattan Beach, California . This position will be part of the... 

EVitamin Business Consulting Pvt. Ltd

Pay Per Click (PPC) Experts Job at EVitamin Business Consulting Pvt. Ltd

# Plan, execute, and manage PPC campaigns across Google Ads, Facebook Ads, Bing Ads, and other digital platforms. # Conduct keyword research, audience targeting, and competitor analysis . # Monitor and optimize campaigns to maximize ROI, CTR, and conversions ....

BAR Constructors, Inc.

Crane Operator Job at BAR Constructors, Inc.

Job Description: Operate a hydraulic lattice boom or telescoping type crane to hoist and move materials, raise and lower heavy weights and perform other related operations. Licenses and Certifications: Valid, OSHA-recognized crane operator certification (NCCER, NCCCO...

VINCI Construction USA

Information Technology Support Specialist I Job at VINCI Construction USA

 ...Monthly Gym/Fitness Incentives General Description Northeast Paving a division of Vinci Construction USA is seeking an IT Support Specialist I position on the Technology Team in Nashua, NH. The IT Support Specialist role involves providing end-user desktop support...