Hotel Front Desk Receptionist Job at Best Western Plus Chena River Lodge, Fairbanks, AK

L0RVMUNsdW1CcCs1ZTRNbmdnZVZpQ2c0N1E9PQ==
  • Best Western Plus Chena River Lodge
  • Fairbanks, AK

Job Description

Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today! Responsibilities:

  • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
  • Field customer complaints when necessary
  • Perform regular bookkeeping duties: make sure hotel guest information is current and correct
  • Communicate with housekeeping to make sure guest rooms are ready
  • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
Qualifications:
  • High school graduate, GED recipient, or equivalent
  • 1+ year of hotel industry experience or related job preferred
  • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
  • Exhibits working knowledge of Microsoft Office and reservation management systems
  • Comfortable taking telephone calls and mitigating stressful situations
About Company: This Alaska hotel offers friendly service and modern accommodations all within minutes of the airport and bustling downtown Fairbanks.

Job Tags

Start working today, Flexible hours,

Similar Jobs

Vaco by Highspring

Senior Accountant x 90K - 110K + bonus x LA Job at Vaco by Highspring

Senior Accountant - Sr. Accountant - CPA - C.P.A. - Inventory - GAAP - Month End - GL - G/L - General Ledger - Journal Entries - Reconciliation - Financial Reporting - Consolidations Are you a Senior Accountant with 4+ years of experience looking to get in with a high... 

Keeper Security Inc

UX/UI Designer Job at Keeper Security Inc

 ...Keeper Security is hiring a talented, creative and visionary UX/UI Designer to join our passionate team in shaping the next generation of our products and services. This is a 100% remote position. Keepers cybersecurity software is trusted by millions of people and... 

Project Fixers (Francis Consulting LLC)

Senior Information Technology Program Manager Job at Project Fixers (Francis Consulting LLC)

 ...Company Description Project Fixers is an expert IT program management consulting company located in Seattle, WA. We specialize in managing delivery of highly complex IT programs, including major system implementations, integrations, and digital transformations. We also... 

Henner Tank Lines, Inc.

CDL Class A Tanker Driver Job at Henner Tank Lines, Inc.

 ...a leading contract carrier, is currently seeking local Class-A drivers to join our team. As an employee-owned and locally operated company...  ...years of verifiable Class-A driving experience. A current tanker endorsement. A current haz-mat endorsement. Doubles /... 

Snappr

Photographer Job at Snappr

 ...Snappr is currently looking for a skilled Food Photographer based in Gainesville, FL to join our team. The ideal candidate will have a strong eye for detail and the creative ability to capture high-quality images of food that highlight texture, color, and presentation...