Hotel Front Desk Receptionist Job at Best Western Plus Chena River Lodge, Fairbanks, AK

L0RVMUNsdW1CcCs1ZTRNbmdnZVZpQ2c0N1E9PQ==
  • Best Western Plus Chena River Lodge
  • Fairbanks, AK

Job Description

Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today! Responsibilities:

  • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
  • Field customer complaints when necessary
  • Perform regular bookkeeping duties: make sure hotel guest information is current and correct
  • Communicate with housekeeping to make sure guest rooms are ready
  • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
Qualifications:
  • High school graduate, GED recipient, or equivalent
  • 1+ year of hotel industry experience or related job preferred
  • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
  • Exhibits working knowledge of Microsoft Office and reservation management systems
  • Comfortable taking telephone calls and mitigating stressful situations
About Company: This Alaska hotel offers friendly service and modern accommodations all within minutes of the airport and bustling downtown Fairbanks.

Job Tags

Start working today, Flexible hours,

Similar Jobs

Fiserv

Client Technical Support Specialist Job at Fiserv

 ...: You deserve to do what you love, and love what you do - a career that works as hard for you as you do. At Fiserv, we are more than 40,000 #FiservProud innovators delivering superior value for our clients through leading technology, targeted innovation and excellence... 

The H&K Group

Rock Truck Driver Job at The H&K Group

 ...Hazelton Quarry , a division of the H&K Group, Inc., is seeking a Rock Truck Driver to join their team! The driver operates straight or articulated rubber-tired rock truck equipped with hydraulically powered bed to transport and dump material. A CDL license is not... 

Bluefield Realty Group

Field Coordinator - Property Management Job at Bluefield Realty Group

 ...The Field Coordinator is a key member of our Property Management team, working closely with the Property Manager and other team members...  ...established processes Reliable transportation and the ability to travel to multiple properties Experience in the real estate or... 

Flexton Inc.

Front End Full Stack engineer (only W2) Job at Flexton Inc.

 ...07, headquarter is in San Jose, CA with development centers in India at multiple locations....  ...Growing Company Frontend/Full-Stack Engineer in San Jose, CA About the Role...  ...about building high-quality, user-centric web applications. Key Responsibilities... 

Rehab Without Walls® Neuro Rehabilitation

Occupational Therapist Job at Rehab Without Walls® Neuro Rehabilitation

 ...collaborative and passionate team of dynamic therapists Make a real impact in a rewarding...  ...: Minimum of a bachelors degree in Occupational Therapy from a college or university...  ...in the home, community, workplace, or school, Rehab Without Walls promotes greater health...