Help Desk Technician Job at Insight Global, Denver, CO

OEQ0MUQxMm9DcGkzZW9NbWhBYVhpQ2cxN2c9PQ==
  • Insight Global
  • Denver, CO

Job Description

Title: Tier 1/2 Helpdesk Technician

Company: Tetra Tech

Duration: 6 months contract to perm

Location: 99% Remote outside of Denver, CO 80202

Pay: $18-$20/HR

Hours: 40 hours, 8-5PM

Interviews: 2 rounds

Required Skills & Experience

* 1-3 years of experience in a helpdesk/desktop support role with an emphasis on phone support vs. email.

* Experience supporting Microsoft server operating systems, specifically Office365 products. Strong preference for someone that has served as an Office365 and Sharepoint admin previously

* Experience troubleshooting Microsoft SCCM (System Center Configuration Manager)

* Experience installing and troubleshooting desktop and laptop operating systems and applications.

* Strong collaboration, communication, and customer service skills

Nice to Have Skills & Experience

*Experience with Cherwell as a ticketing software or ServiceNow

*Fluency in French (to speak with French clients and resolve tickets)

*Experience with Linux

*Experience with MAC systems

Job Description

Insight Global's engineering client is looking for a Help desk Support technician that will provide Level 1 and 2 support sitting anywhere in Colorado. You will be responsible for in-person and remote internal employee desktop support, troubleshooting, service monitoring. Occasional travel into the local office is expected, 1 time a month max. This is a contract to hire position with a company that offers growth opportunity and longevity.

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Job Tags

Permanent employment, Contract work, Work at office, Local area, Remote work,

Similar Jobs

ClearpointCo

Photographer Job at ClearpointCo

TITLE : Product Photographer LOCATION : Cedarburg, Wisconsin TYPE : Direct-hire SALARY : $65,000 - $75,000 DOE SUMMARY: Our client is seeking a Product Photographer who will be responsible for creating visually appealing photographs of products for use...

S&K Building Services

Commercial High-Rise Window Cleaning Technician Job at S&K Building Services

 ...S&K Building Services is expanding our team across the nation and looking for a Commercial High-Rise Window Cleaning Technician! As a Technician, youll be an integral part of our team, supporting our client base via rope descent system. Beyond that, if youre looking... 

Midland-Marvel Recruiters, LLC

Director of Pharmacy Job at Midland-Marvel Recruiters, LLC

 ...Community hospital looking to bring on Director Pharmacy! $15,000 Sign-On Bonus! Relocation!~ Reports to CEO ~ Serves on the Senior Leadership Team ~ This is a working director position, so they will be responsible for working as a Pharmacist and leading and directing... 

HCA Houston Healthcare

Cardiac Cath Lab Tech- HCA Houston Northwest Job at HCA Houston Healthcare

Introduction Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each ...

US Tech Solutions

HR Specialist I - Bi-lingual / French speaking Job at US Tech Solutions

 ...Potential with long term Employment Type: W-2 Top skills, experience or required for this position: 1. Bi-lingual / French speaking 2. General HR Knowledge (I-9 knowledge is a bonus) 3. Workday/Service Now knowledge 4. Ability to perform in a high case...