Help Desk Analyst Job at Medasource, South Bend, IN

OFRVeUNsK3ZCcHkwZUlFc2pnU1NqUzAvN3c9PQ==
  • Medasource
  • South Bend, IN

Job Description

About the Role:

Our client is seeking Helpdesk Technicians to join their team. This is a great opportunity for individuals with a solid customer service background who enjoy troubleshooting and supporting users from diverse backgrounds. Healthcare experience is a strong plus, but not mandatory.

Key Responsibilities:

  • Provide Tier 1 helpdesk support to end users
  • Troubleshoot and resolve technical issues efficiently
  • Assist users with varying levels of technical knowledge and backgrounds
  • Manage multiple tasks and prioritize effectively in a fast-paced environment
  • Deliver exceptional customer service to ensure user satisfaction

Qualifications:

  • Previous Helpdesk experience, preferably Tier 1 support
  • Excellent customer service and communication skills
  • Strong troubleshooting and problem-solving abilities
  • Ability to multitask and work independently
  • Experience in the healthcare industry is a major plus

Job Tags

Similar Jobs

Sunrun

Appointment Setter | Housing Opportunity Job at Sunrun

 ...planet run by the sun. Position: Appointment Setter (Full/Part-Time) This is a field sales representative position. We're...  ...rapport. Coachablewilling to learn and apply feedback. No experience requiredsales background is a plus, but we provide full training... 

Joon Loloi

Customer Experience Specialist Job at Joon Loloi

 ...Loloi is looking for a talented Customer Experience Specialist. Here...  ..., inspiration, value add services, design tools, and community...  ...handling inbound and outbound calls with professionalism, courtesy...  ...with company guidelines, call center protocols, and established processes... 

Sunbelt Rentals, Inc.

Regional Environment Health Safety Manager Job at Sunbelt Rentals, Inc.

 ...Regional Safety, Health and Environmental (SHE) Manager Sunbelts Regional Safety, Health and Environmental Manager (Level 1) is equipped for success so we can make it happen for our customers. This position will provide safety support and leadership to our Virginia... 

Forrest Solutions

Conference Support Specialist Job at Forrest Solutions

 ...Job Title: Conference Support Specialist Location: New York, NY Schedule: Full-Time | Flexible availability required between 6...  ...meeting logistics, and guest support at one of our premier financial services client sites. This role is critical to ensuring a smooth, high-... 

VRC Investigations

Part-Time SIU Investigator Job at VRC Investigations

** $2,500 Sign-On Bonus ** We currently have opportunities for experienced, self-determined, and highly motivated SIU INVESTIGATORS that would like to join our team of professionals in our efforts to deter and combat insurance fraud. We have several work from home,...