Job Description

As of September 9, we have rebranded to PTR Global, a Pinnacle Group Company.

W2/ No C2C

Job Title : Workplace Service Coordinator

Location: McLean, VA 22102 (Onsite - Mon to Fri - 8 am to 5:00 pm - potential for OT)

Duration: 6-months (possibility of extension)

Important

• Previous Reception or Customer Support Experience
• Front desk + hospitality
• Managing and coordinating facilities for events
• Front facing customer service skills
• Google docs or google sheets - nice to have

Must have skills: Customer Support, Calendar Management

Teachable skills: Technological Support, Ticket Management Software

Top Skills as outlined by Manager

• Proficiency in Google products
• Customer Service Experience (customer facing and virtual)
• Ability to lift and move up to 25 lbs

Description

• The Workplace Services Coordinator will report to the Manager, Workplace Services and will be responsible for the day to day hospitality requests and operations for the building's office space.
• The Coordinator will also work directly with the Senior Coordinator, Workplace Services.

Responsibilities include, but are not limited to

• Reception and guest services, providing welcome tours to new hires, assist with badging requests, re-arranging furniture (rolling chairs, rolling training tables), setting up power locations, assisting with catering set ups and clean up from events, gathering and managing lost and found items, delivering packages to employees, taking office supply inventories and overseeing the day porter service in the building.
• This position is fast paced and requires a high level of front facing and digital customer service.
• Time management skills and experience with ticket management a must.

If you're interested, kindly send an email to [email protected]

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