Job Description

AWS/CES is seeking a Service Technician for our industrial equipment manufacturing client in Grand Ledge, MI

Location:Grand Ledge, MI
Schedule: Temp to Hire
Pay rate: $24-$34 per hour DOE
60% travel (US mostly, some international)

What You’ll Do:

Equipment Setup & Testing

Set up, check out, and debug RSC equipment both in-house and on-site
Study manuals and technical specs to understand system requirements and equipment functions
Assist with internal equipment testing and problem-solving

Customer Site Equipment Start-up

Lead equipment startup at customer plants and ensure all components function to spec
Develop and manage work schedules to meet project timelines
Troubleshoot and resolve start-up issues efficiently, while maintaining clear documentation
Foster strong relationships with customers and support seamless project turnover

Documentation & Reporting

Maintain daily logs of job progress and challenges
Submit accurate weekly reports to the Service Manager
Complete all required paperwork including job sheets, expense reports, and customer job file documentation in a timely manner

Customer Relations & Communication

Serve as a professional and positive representative of company on customer sites
Communicate job status, progress, and issues daily with both the customer and internal team
Provide customer feedback to help support continuous improvement initiatives

Qualifications:

Associate degree (A.A.) or technical certification in a related field
6 months to 1 year of hands-on experience in field service, machine installation, or technical support (or an equivalent combination of education and experience)
Strong knowledge of PLC systems; Allen Bradley or Modicon experience is required
Excellent problem-solving, communication, and customer service skills
Willingness to travel and work in customer facilities
Professional appearance and strong organizational skills

If you are interested, please send your resume to [email protected]

Job Tags

Hourly pay, Temporary work,

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