Job Description

Donor Services Officer

Jacksonville, FL

Are you a mission-driven professional ready to take the next step in your nonprofit career? This opportunity offers the chance to deepen donor relationships, foster transformational giving, and make a tangible impact in the community.

As a Donor Services Officer , you’ll manage your own portfolio of donor relationships, providing thoughtful guidance and high-level service that helps individuals and families achieve their philanthropic goals. You’ll also play a key role in shaping donor engagement strategies, promoting family philanthropy, and encouraging giving that sparks real change.

What You’ll Do:

• Steward and grow donor relationships, meeting donors where they are and inspiring meaningful giving
• Provide counsel to donors on philanthropic goals and giving strategies
• Maintain donor records in Salesforce (CRM) to support long-term engagement
• Collaborate with leadership to implement strategies for donor education, stewardship, and asset development
• Represent the organization at community functions and events

What You’ll Bring:

• Bachelor’s degree and at least 3 years’ experience in the nonprofit sector or related field
• Strong background in donor cultivation, relationship-building, or development
• Excellent interpersonal and communication skills—both written and verbal
• Comfort working with diverse individuals and groups, with integrity and diplomacy
• Experience with CRM systems

Compensation & Benefits:

• Excellent salary commensurate with your experience
• 15 days of PTO, 13 Paid Holidays, and 12 sick days per year
• Employer paid Medical coverage and optional Vision and Dental plans
• 403(b) Retirement Plan with match

For immediate consideration submit your current resume. WORD format preferred; all resumes must include your email address and phone number. Alternatively, feel free to contact us by phone at 904.685.9313.

All communications will be treated confidentially to protect your current employment.

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