Job Description

Operations Director will oversee the day-to-day activities of manufacturing, ensuring that production is managed and performing efficiently and effectively while promoting customer satisfaction that positively impacts the financial performance of the organization. A key contributor to the development of the company’s strategy and goals and is a member of the management team.

Director of Operations Responsibilities:

• Adds value as a key member of management; understands the business, financials, industry, customers, and strategy.
• Maintains adequate staff by recruiting, selecting, orienting, training, developing, and performance management of production department, warehouse, and shipping employees.
• Supervises employees; provides direction, coaches, trains, and develops; and manages performance to company goals and expectations.
• Reviews, analyzes, and evaluates business procedures.
• Implements policies and procedures that will improve day-to-day operations.
• Ensures work environments are adequate and safe.
• Plans, directs, controls, implements, evaluates, monitors, and forecasts budgets to achieve financial objectives. In conjunction with VP of Finance and President.
• Develop and coordinate with VP of Finance and President on manufacturing capital plan.
• Direct efforts to ensure facility and equipment are adequately designed, built, and maintained.
• Initiate and coordinate major projects, including purchasing of new equipment, plant layout and other continuous improvement objectives.
• Ensures all product ships on time and is within quality standards.
• Promotes and monitors quality assurance and regulatory compliance initiatives; ensures appropriate internal controls are implemented and operating, as designed.
• Assists with the development of new products by assessing customers’ needs, business trends, and through analysis of competitors’ products.
• Projects a positive image of the organization to employees, customers, industry, and community.
• Maintains professional and technical knowledge by participating in continuing education efforts. (i.e., workshops, college level classes, seminars, professional organizations, etc.)
• Creates and revises systems and procedures by analyzing operating practices, record-keeping systems, forms of control, and personnel requirements.
• Oversees purchasing team, manufacturing engineer, and other supervisors

Director of Operations Requirements:

• Bachelor’s degree is required; degree in Business Management or a related field is preferred.
• Diversified background with at least 8 years of related experience; 5 or more years of management/supervisory experience.
• Lean manufacturing certification preferred.
• Excellent written and verbal communication and interpersonal relationship skills.
• Superior managerial and diplomacy skills.
• Experience with regulatory authorities, including inspection preparation, execution, and response.
• Extremely proficient in Microsoft Office Suite or related software.
• Strong experience with Purchasing/Procurement
• Excellent analytical, decision-making, and problem-solving skills.

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