Job Description

Overview:

The Director of Field Telecom Construction is responsible for overseeing the installation and execution of OSP telecommunications infrastructure for our project customer base. This role involves strategic planning, team leadership, budget management, and ensuring compliance with industry standards. The Director will work closely with other departments to optimize operational efficiency and service delivery.

This position will be based in our Corporate office in Boca Raton, FL and cover a geographical region within Florida (with possible future expansion) and oversee a team including Construction Managers and Senior Construction Managers. This is an on-site role (not hybrid/remote).

*Must have solid experience in Outside Plant, Fiber To The Home Telecom Construction senior management.

What You’ll Do:

Strategic Planning and Execution:

• Develop and implement strategies for field construction to ensure efficient installation and delivery of telecommunications system projects spanning FTTH builds, fiber segments and HFC networks.
• Forecast and plan for future infrastructure needs and technological advancements.
• Align field operations strategies with overall company goals and objectives.
• Assist with RFP, project price proposals and forecasts.

Team Leadership and Development:

• Lead, mentor and advise on OSP construction projects.
• Recruit, train, and evaluate field staff to ensure high performance and professional growth.
• Foster a culture of safety, accountability, and continuous improvement.

Operational Management:

• Guide and execute best practice methods, ensuring projects are completed on time, within budget, and to the highest quality standards.
• Implement and monitor key performance indicators (KPIs) to assess operational efficiency and effectiveness.
• Ensure the availability of necessary tools, equipment, and resources for field teams.

Budget and Resource Management:

• Develop and maintain the field operations-construction budget, ensuring cost-effective resource allocation.
• Monitor expenditures and implement cost-saving measures without compromising service quality.
• Negotiate with suppliers and business partners to obtain the best terms and prices where applicable.

Compliance and Safety:

• Ensure all field construction operations comply with industry standards, regulatory requirements, and company policies.
• Implement and enforce safety protocols to protect employees and customers.
• Conduct regular audits and inspections to ensure compliance and identify areas for improvement.

Customer Service and Relations:

• Work closely with the customer interfacing teams to address and resolve any service-related issues.
• Ensure a high level of customer satisfaction by maintaining service quality and reliability.
• Engage with customers to understand their needs and incorporate feedback into operational improvements.

Technology and Innovation:

• Stay updated with the latest trends and advancements in telecommunications technology designs and methods.
• Evaluate and implement new technologies to enhance field construction operations and service delivery.
• Drive innovation in operational processes and service offerings.

Qualifications:

• Bachelor’s degree in Telecommunications, Engineering, Business Administration, or a related field is preferred.
• A minimum of 10 years of experience in telecommunications field operations-construction project builds, with at least 3 years in a leadership role. Must have solid OSP FTTH experience.
• Strong knowledge of telecommunications infrastructure, equipment, and industry standards covering aerial and underground construction methods.
• Proven experience in strategic planning, budget management, and team leadership.
• Excellent problem-solving skills and the ability to make data-driven decisions.
• Strong communication and interpersonal skills.
• Ability to work under pressure and manage multiple priorities.
• Proficiency in relevant software and tools used in telecommunications field operations.

Preferred Qualifications:

• Bachelor’s degree in relevant field to the industry.
• Professional certifications in telecommunications or project management.
• Experience with advanced telecommunications technologies and innovations.
• Strong understanding of safety and regulatory compliance requirements.

Work Environment:

• This position will require occasional travel to various field sites.
• The role involves working both in an office environment and in the field, overseeing operational activities.

Reporting:

• Reports to the VP of Construction.

Employment Type:

• Full-time, Exempt

About Us:

As fiber build experts, ByVerTek provides turnkey services for broadband infrastructure projects where failure is not an option. From design, engineering and locating, to aerial and underground construction and fiber-to-the-home fulfillment, we help digital providers build, upgrade, and maintain the physical infrastructure for delivering high-speed Internet, video, voice, wireless and IoT services – from residential and commercial builds to state-wide fiber network expansions. Our dedication to do it all correctly, safely, on time and on budget has earned us ongoing business from many of the biggest names in the industry. Plus, as a minority owned and controlled business, we can help you meet spending goals for diverse supplier programs.

We offer our employees:

• Paid Time Off and Paid Sick Time
• Eight (11) Company-observed Holidays per year
• Medical insurance
• Dental insurance
• Vision insurance
• 401K
• Company-paid Short-term disability coverage and Basic Life/AD & D insurance
• Voluntary Life insurance coverage for employees and their families
• Voluntary Long-Term disability coverage
• Supplemental benefits plans to assist with out-of-pocket expenses
• Flexible Spending accounts

ByVerTek provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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