Director of Field Service and Technical Support
Location: Milwaukee, WI
Type: Full-time | Hybrid Flexibility
Pay: $140,000 – $175,000 base + quarterly bonus plans
***Must be located in Wisconsin or have the ability to spend at least 50% of your time locally to the Greater Milwaukee, WI area.
Are you a strategic leader with a passion for technical excellence and customer success? We’re looking for a Director of Field Service and Technical to lead our nationwide service operations and take our team to the next level. We are a fast-growing organization that is growing our regional presence across the US and growing our product & solutions offerings through recent acquisitions. Someone experienced in a fast-growing organization is especially suited for this role.
In this high-impact role, you will provide strategic leadership, management, and operational controls to grow the financial impact of the department. You’ll oversee technical support, field services, and customer care for our products. You’ll work cross-functionally to ensure top-tier service delivery, drive operational improvements, and grow the profitability and revenue of the department — all while supporting a culture of safety, accountability, and innovation.
What You’ll Do
Service teams you will oversee (each team has their own Manager):
What We’re Looking For
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