Key Responsibilities:
· Provide second-level technical support for desktop/laptop hardware, software, and peripheral
issues.
· Diagnose and resolve advanced technical issues escalated from the L1 support team.
· Install, configure, and maintain operating systems, software applications, and system updates.
· Perform root cause analysis to identify recurring technical problems and develop solutions.
· Excellent in troubleshooting break/fix issues of windows and mac computers
· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.
· Collaborate with IT team members on projects, upgrades, and implementations.
· Maintain accurate records of work performed, issues, and resolutions using the company's
ticketing system.
· Provide remote support and troubleshooting for users working from home or in the field.
· Train and mentor junior support technicians as needed.
· Ensure compliance with IT policies, security protocols, and best practices.
· Perform routine maintenance and inspections to ensure optimal performance of equipment
· Build and maintain strong relationships with end users and ensure user satisfaction
Qualifications:
· Associate or bachelor’s degree in information technology, Computer Science, or related
field, or equivalent work experience.
...benefit gather across dental or medical payers, clean pre-... ...insurance processing, and a positive experience for patients and supported offices... ..., claim submission, charging/coding requirements, insurance AR... ...Certified Professional Coder (CPC) or Certified Revenue Cycle...
...General Shale, Inc., the nations leading brick and masonry materials manufacturer, is seeking an Inside Sales Representative for our Memphis, TN location. The successful candidate must acquire an in-depth knowledge of General Shale products and interact professionally...
...CNA II | Med/Surg ABOUT CAMPBELL COUNTY HEALTH Campbell County Health (CCH) is more than just a hospitalwe are a comprehensive... ...excellence utilizing AIDET. Enhances patient safety by attending shift huddle, and performance of hourly rounding. Assists with admission...
#128204; Administrative Bookkeeper | Construction / Real Estate Development #128205; Charlotte, NC | Fully Onsite Were partnered with a growing family-owned construction & real estate development company looking to hire an Administrative Bookkeeper to support...
Project Manager Cybersecurity / Technology Risk (Contract) Chicago, IL | Hybrid Were hiring a Cybersecurity-focused Project Manager for a contract role with our direct client in Chicago. What youll do: Lead cybersecurity and technology risk initiatives...