Key Responsibilities:
· Provide second-level technical support for desktop/laptop hardware, software, and peripheral
issues.
· Diagnose and resolve advanced technical issues escalated from the L1 support team.
· Install, configure, and maintain operating systems, software applications, and system updates.
· Perform root cause analysis to identify recurring technical problems and develop solutions.
· Excellent in troubleshooting break/fix issues of windows and mac computers
· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.
· Collaborate with IT team members on projects, upgrades, and implementations.
· Maintain accurate records of work performed, issues, and resolutions using the company's
ticketing system.
· Provide remote support and troubleshooting for users working from home or in the field.
· Train and mentor junior support technicians as needed.
· Ensure compliance with IT policies, security protocols, and best practices.
· Perform routine maintenance and inspections to ensure optimal performance of equipment
· Build and maintain strong relationships with end users and ensure user satisfaction
Qualifications:
· Associate or bachelor’s degree in information technology, Computer Science, or related
field, or equivalent work experience.
...aquatic ecosystems, natural resource conservation and enhancement, and the outdoors is essential; Strong wetland delineation, ecological community restoration and plant and animal identification skills are preferred; The ability to solve problems using critical...
Interior Designer Location : Charleston, SC Salary : $80,000 - $100,000 About the Role We are seeking a highly skilled and creative Interior Designer to join our team in Charleston, SC. The ideal candidate will also bring experience or interest in K...
Summary We are seeking a detail-oriented and highly organized Training Coordinator to oversee the planning, facilitation, continuous improvement, and administration of our employee training programs. The Training Coordinator will ensure all training initiatives are ...
...equipment to accurate storage Provide excellent customer service to all guests Follow safety policies and procedures At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers....
...An Electro-Mechanical Technician position in San Francisco, CA is available courtesy of Akkodis. Pay/Salary : $32 - $35/hour. The rate may be negotiable within this range based on experience, education, geographic location, and other factors. Type: Long-term...