Key Responsibilities:
· Provide second-level technical support for desktop/laptop hardware, software, and peripheral
issues.
· Diagnose and resolve advanced technical issues escalated from the L1 support team.
· Install, configure, and maintain operating systems, software applications, and system updates.
· Perform root cause analysis to identify recurring technical problems and develop solutions.
· Excellent in troubleshooting break/fix issues of windows and mac computers
· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.
· Collaborate with IT team members on projects, upgrades, and implementations.
· Maintain accurate records of work performed, issues, and resolutions using the company's
ticketing system.
· Provide remote support and troubleshooting for users working from home or in the field.
· Train and mentor junior support technicians as needed.
· Ensure compliance with IT policies, security protocols, and best practices.
· Perform routine maintenance and inspections to ensure optimal performance of equipment
· Build and maintain strong relationships with end users and ensure user satisfaction
Qualifications:
· Associate or bachelor’s degree in information technology, Computer Science, or related
field, or equivalent work experience.
...Restaurant Operations Assistant: Part Time: Approx16 hours a week. Availability Requirements: Monday Availability Required (6-8 hrs) Tuesday AvailabilityRequired (3-6 hrs) Thursday or Friday Flexible to choose (3-6 hrs) Overview: Catch Miami Beach is...
...excellence in everything they do. As a Transaction Coordinator with Docs In a Row, you will manage real... ...because for us, talent, attitude, and work ethic matter most.This position works... ...agreement through closing Arrange home inspections, coordinate access, schedule...
...At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Tableau Developer (SAP Financial data BI) to join one of our clients ' teams. If you're looking for an exciting opportunity to grow in a innovative...
SCM Logistics Center Operations Coordinator Location: Bloomington, CA Pay Range: $55,000 - $70,000 + Eligible for annual performance-based bonus Benefits: 401(k) with Company Match, Employee Discount Program, Lifestyle Allowance, Mobile Phone Plan Reimbursement...
...that allow for constructive teamwork Willingness to learn and adapt to situations Start: Immediately Type : Full-Time or Part-Time Location: San Rafael, CA Salary: Based on experience Schedule : Monday Friday, 6:30am 3:00 pm Benefits:...