Key Responsibilities:
· Provide second-level technical support for desktop/laptop hardware, software, and peripheral
issues.
· Diagnose and resolve advanced technical issues escalated from the L1 support team.
· Install, configure, and maintain operating systems, software applications, and system updates.
· Perform root cause analysis to identify recurring technical problems and develop solutions.
· Excellent in troubleshooting break/fix issues of windows and mac computers
· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.
· Collaborate with IT team members on projects, upgrades, and implementations.
· Maintain accurate records of work performed, issues, and resolutions using the company's
ticketing system.
· Provide remote support and troubleshooting for users working from home or in the field.
· Train and mentor junior support technicians as needed.
· Ensure compliance with IT policies, security protocols, and best practices.
· Perform routine maintenance and inspections to ensure optimal performance of equipment
· Build and maintain strong relationships with end users and ensure user satisfaction
Qualifications:
· Associate or bachelor’s degree in information technology, Computer Science, or related
field, or equivalent work experience.
...GoodGame Advisors | 2nd-Year/Sr. Investment Banking Analyst *This will be a joint role with time split across functions at GoodGame Advisors and Griffin Gaming Partners CONTEXT GoodGame Advisors LLC is a boutique advisory firm centered on providing trusted advice...
...POSITION SUMMARY We are creating a pool of security professionals for upcoming domestic assignments, including facility security, event protection, and detainee escort services. Roles will include both armed and unarmed positions across multiple states. Temporary...
About 2nd Family Dream big. Make an impact. Change lives. At 2nd Family, were not just building a businesswere shaping the future of in-home senior care. Our mission is to provide compassionate, life-changing support for older adults and their families, and were...
...Director for the 2026-2027 academic year at Kennedy International School in New York, NY. About CS&A: Our free job placement... ..., and the Enrollment Manager is expected to work part of the summer to support ongoing admissions and re-enrollment operations. The...
...the management team, and assist with other duties and projects as assigned. Qualifications: - Bachelors Degree in Finance, Accounting or related field is required. - Masters Degree would be a huge plus - Experience in real estate, public policy, city...