Key Responsibilities:
· Provide second-level technical support for desktop/laptop hardware, software, and peripheral
issues.
· Diagnose and resolve advanced technical issues escalated from the L1 support team.
· Install, configure, and maintain operating systems, software applications, and system updates.
· Perform root cause analysis to identify recurring technical problems and develop solutions.
· Excellent in troubleshooting break/fix issues of windows and mac computers
· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.
· Collaborate with IT team members on projects, upgrades, and implementations.
· Maintain accurate records of work performed, issues, and resolutions using the company's
ticketing system.
· Provide remote support and troubleshooting for users working from home or in the field.
· Train and mentor junior support technicians as needed.
· Ensure compliance with IT policies, security protocols, and best practices.
· Perform routine maintenance and inspections to ensure optimal performance of equipment
· Build and maintain strong relationships with end users and ensure user satisfaction
Qualifications:
· Associate or bachelor’s degree in information technology, Computer Science, or related
field, or equivalent work experience.
Must Haves: ~2+ years of experience as a licensed Certified Medical Assistant ~ CMA license in the State of VA ~ Phlebotomy Certification - ~ driver's License & Vehicle ~ Ability to pass a background check Plusses: EKG Certification EHR Certification...
...Qualifications ~ Bachelor's or master's degree in interior Design or Architecture. ~ NCIDQ certified required. ~7+ years of relevant... ..., AutoCAD and/or other modeling software. ~ Knowledge of furniture, finishes, materials, color selections, and proper...
...maximize value for our shareholders, our team members and our communities. Job Description Join our professional team to maintain clean facilities and ensure guest satisfaction. We are seeking dedicated individuals to uphold our high standards of cleanliness and...
...care from providers in Cook County Job Description The Occupational Therapist (OT) is responsible for the provision of occupational... ...affiliation, prefer 1-3 yrs pediatric OT experience hospital-based or Early Intervention. Illinois State License and certified...
...EXPERIENCE & TRAINING: The Gardener must have the ability to communicate well in Spanish and be willing to learn to communicate in English. Gardeners must successfully pass the SGI Technical/Horticultural Skill Training Tests Level I & II. The Gardener must also be...