Key Responsibilities:
· Provide second-level technical support for desktop/laptop hardware, software, and peripheral
issues.
· Diagnose and resolve advanced technical issues escalated from the L1 support team.
· Install, configure, and maintain operating systems, software applications, and system updates.
· Perform root cause analysis to identify recurring technical problems and develop solutions.
· Excellent in troubleshooting break/fix issues of windows and mac computers
· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.
· Collaborate with IT team members on projects, upgrades, and implementations.
· Maintain accurate records of work performed, issues, and resolutions using the company's
ticketing system.
· Provide remote support and troubleshooting for users working from home or in the field.
· Train and mentor junior support technicians as needed.
· Ensure compliance with IT policies, security protocols, and best practices.
· Perform routine maintenance and inspections to ensure optimal performance of equipment
· Build and maintain strong relationships with end users and ensure user satisfaction
Qualifications:
· Associate or bachelor’s degree in information technology, Computer Science, or related
field, or equivalent work experience.
...We are looking for a dedicated and knowledgeable Project Safety Manager to join our team on our 105 Express Lanes CMGC project in Norwalk, CA. This project is a multi-year project that will widen the 105 freeway from the 405 to the 605. This widening will increase...
...Inside Sales Representative Location: Chattanooga, TN General Shale, Inc., the nation's leading brick and masonry materials manufacturer, is seeking an Inside Sales Representative to join our Chattanooga, TN facility. This role is ideal for a customer-focused professional...
...Outside Sales Representative - Wholesale Industrial Distribution North Alabama - Huntsville region Forge Strong Customer Connections: Develop and nurture robust relationships with both existing and potential customers by actively listening to their needs and providing...
The physician assistant manages all aspects of the patients care as pertains to comprehensive assessment, diagnosing, and treating medical conditions, with appropriate input from supervising physician, as necessary. It is important that a friendly, caring, courteous, and...
Must have Customs Brokerage Entry Writing experience. Onsite availability in the San Francisco office is also a must have for this role. Job Description We are seeking a skilled and detail-oriented professional to join our team. This role combines responsibilities...