Key Responsibilities:
· Provide second-level technical support for desktop/laptop hardware, software, and peripheral
issues.
· Diagnose and resolve advanced technical issues escalated from the L1 support team.
· Install, configure, and maintain operating systems, software applications, and system updates.
· Perform root cause analysis to identify recurring technical problems and develop solutions.
· Excellent in troubleshooting break/fix issues of windows and mac computers
· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.
· Collaborate with IT team members on projects, upgrades, and implementations.
· Maintain accurate records of work performed, issues, and resolutions using the company's
ticketing system.
· Provide remote support and troubleshooting for users working from home or in the field.
· Train and mentor junior support technicians as needed.
· Ensure compliance with IT policies, security protocols, and best practices.
· Perform routine maintenance and inspections to ensure optimal performance of equipment
· Build and maintain strong relationships with end users and ensure user satisfaction
Qualifications:
· Associate or bachelor’s degree in information technology, Computer Science, or related
field, or equivalent work experience.
SENIOR AVIATION PROJECT MANAGERCKL is currently seeking enthusiastic individuals who are passionate about aviation, engineering, and entrepreneurship and who aspire to grow their career with our Aviation Services Group in our Chicago office. CKL is a multi-disciplinary...
...oversees ramp agents to ensure safe, efficient aircraft ground handling, coordinates operations and training, and collaborates with airport personnel for timely turnarounds while maintaining high safety and service standards.WHAT IT'S LIKE TO WORK AS A RAMP SUPERVISOR...
Robert Half is looking for a Payroll Administrator for a growing company in Sarasota. Processing full cycle payroll for a multi-state organization Processing garnishments, taxes and deductions Payroll journal entries Reporting This position requires a ...
...take the first step forward and explore a career with Dal-Tile. Dal-Tile is currently seeking an exceptional Customer Service/Warehouse Associate to join our TEAM! As the Customer Service/Warehouse Associate will need someone who is responsible for providing a variety...
...and optimization of our enterprise-scale network infrastructure. The ideal candidate will have extensive, hands-on experience with Cisco technologies -particularly ACI, FTD, and Secure Access -to deliver secure, reliable, and high-performance network operations across...