Key Responsibilities:
· Provide second-level technical support for desktop/laptop hardware, software, and peripheral
issues.
· Diagnose and resolve advanced technical issues escalated from the L1 support team.
· Install, configure, and maintain operating systems, software applications, and system updates.
· Perform root cause analysis to identify recurring technical problems and develop solutions.
· Excellent in troubleshooting break/fix issues of windows and mac computers
· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.
· Collaborate with IT team members on projects, upgrades, and implementations.
· Maintain accurate records of work performed, issues, and resolutions using the company's
ticketing system.
· Provide remote support and troubleshooting for users working from home or in the field.
· Train and mentor junior support technicians as needed.
· Ensure compliance with IT policies, security protocols, and best practices.
· Perform routine maintenance and inspections to ensure optimal performance of equipment
· Build and maintain strong relationships with end users and ensure user satisfaction
Qualifications:
· Associate or bachelor’s degree in information technology, Computer Science, or related
field, or equivalent work experience.
...Our commitment to innovation and excellence drives us to exceed industry standards and client expectations. Position Summary: We... ...and implantable devices. We seek a hands-on Plastic Process Engineer to drive R&D innovation and optimize catheter production processes...
...Zaddy Solutions is performing this search on behalf of a client in Phoenix, AZ. Financial Analyst, Strategic Decision Support & Financial Reporting Location: Phoenix, AZ (Hybrid) What You'll Do: This role is a dynamic blend of strategic financial analysis...
...in St. Louis, MO.****Position Purpose:** The position will provide Executive Assistant support to the Chief Executive Officer of Medicare leader. Responsible for leading and providing executive level support for the Chief Executive Officer of Medicare in partnership with...
...of NYCs most iconic fashion brands to recruit for an Editorial Copywriter role. This position will be hybrid in Midtown Manhattan and is... ...While AEO is an emerging arena, a baseline understanding of SEO and deep curiosity around how consumer behaviors are changing in...
...40 hours/week+ Eligible for Employee Referral Program: $1500+ If offered employment must have legal right to work in U.S. EOE.Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted...