Key Responsibilities:
· Provide second-level technical support for desktop/laptop hardware, software, and peripheral
issues.
· Diagnose and resolve advanced technical issues escalated from the L1 support team.
· Install, configure, and maintain operating systems, software applications, and system updates.
· Perform root cause analysis to identify recurring technical problems and develop solutions.
· Excellent in troubleshooting break/fix issues of windows and mac computers
· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.
· Collaborate with IT team members on projects, upgrades, and implementations.
· Maintain accurate records of work performed, issues, and resolutions using the company's
ticketing system.
· Provide remote support and troubleshooting for users working from home or in the field.
· Train and mentor junior support technicians as needed.
· Ensure compliance with IT policies, security protocols, and best practices.
· Perform routine maintenance and inspections to ensure optimal performance of equipment
· Build and maintain strong relationships with end users and ensure user satisfaction
Qualifications:
· Associate or bachelor’s degree in information technology, Computer Science, or related
field, or equivalent work experience.
$1,000 Sign on Bonus At The Lutheran Home, we are seeking a team-oriented, full-time Laundry Attendant to join our healthcare community. In this important role, you will interact with the older adults we serve, ensuring they have fresh linens and clean clothes to...
...records on Work performed and materials supplied, controlling costs in materials and wages, and exercising control over the rate of construction progress to ensure completion of the Project within the Project Schedule; inspecting or observing the Work to enforce conformity...
LAUNDRY ATTENDANTThe Laundry Attendant is responsible for the day-to-day laundry requirements for the Destination. This position provides support and laundry service for the uniforms, linens, and towels. The Laundry Attendant maintains the cleaning and upkeep of the...
Warehouse Team Leader Location: Burlington, NJ Job Type: Full-Time Pay: $22-$24 About the Role The Warehouse Team Leader supports supervisors in managing daily warehouse operations while directly leading a small group of associates. This role is ideal for someone...
...shift coverage ) US Citizenship Required. Location: US-based, remote. We are seeking Security Operations Analysts, Tier 1, 2... ...8 am-4 pm 2nd shift 4 pm -12 am 3rd shift 12 am-8 am Weekends (Saturday/Sunday-starts Friday at midnight): 4th shift: 12 am...