Key Responsibilities:
· Provide second-level technical support for desktop/laptop hardware, software, and peripheral
issues.
· Diagnose and resolve advanced technical issues escalated from the L1 support team.
· Install, configure, and maintain operating systems, software applications, and system updates.
· Perform root cause analysis to identify recurring technical problems and develop solutions.
· Excellent in troubleshooting break/fix issues of windows and mac computers
· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.
· Collaborate with IT team members on projects, upgrades, and implementations.
· Maintain accurate records of work performed, issues, and resolutions using the company's
ticketing system.
· Provide remote support and troubleshooting for users working from home or in the field.
· Train and mentor junior support technicians as needed.
· Ensure compliance with IT policies, security protocols, and best practices.
· Perform routine maintenance and inspections to ensure optimal performance of equipment
· Build and maintain strong relationships with end users and ensure user satisfaction
Qualifications:
· Associate or bachelor’s degree in information technology, Computer Science, or related
field, or equivalent work experience.
...weekend(s).*** Launch or Grow Your Career in Post-Acute Care! Are you a Physician Assistant (PA-C) looking for a rewarding and high-paying career with work-life balance? Whether you're an experienced provider or a recent graduate eager to learn, we provide the...
...Senior Estimator (Commercial Construction) Location: New York, NY Compensation: $150,000 to $220,000 base plus discretionary bonus Overview A leading New York based commercial construction firm is seeking a Senior Estimator to act as the number two to the Chief...
...Calling all innovators find your future at Fiserv. Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another...
...Hello Everyone, Client is looking for a Lead Technical Designer, Global Football - Chassis who has experience in creating tech packs... ...solutions & acting as a technical resource. ~ Expert in writing product specs and construction standards instructions. ~ Proficient...
...maintaining a safe and trustworthy hiring experience for all candidates. We are seeking talented and enthusiastic candidates for our Summer 2026 Furniture Design Internship Program with Joon Loloi . As a Furniture Design Intern, you will be immersed in the various...