Key Responsibilities:
· Provide second-level technical support for desktop/laptop hardware, software, and peripheral
issues.
· Diagnose and resolve advanced technical issues escalated from the L1 support team.
· Install, configure, and maintain operating systems, software applications, and system updates.
· Perform root cause analysis to identify recurring technical problems and develop solutions.
· Excellent in troubleshooting break/fix issues of windows and mac computers
· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.
· Collaborate with IT team members on projects, upgrades, and implementations.
· Maintain accurate records of work performed, issues, and resolutions using the company's
ticketing system.
· Provide remote support and troubleshooting for users working from home or in the field.
· Train and mentor junior support technicians as needed.
· Ensure compliance with IT policies, security protocols, and best practices.
· Perform routine maintenance and inspections to ensure optimal performance of equipment
· Build and maintain strong relationships with end users and ensure user satisfaction
Qualifications:
· Associate or bachelor’s degree in information technology, Computer Science, or related
field, or equivalent work experience.
...Job Title :Power BI Developer Location : Menands, NY Onsite We are currently seeking candidates who meet the following qualification Qualifications : Extensive experience in Power BI development, including creation of reusable semantic models...
...education, and developing broad relationships with the campus community. Overseeing all aspects of IT planning, budgeting, and support, the CIO requires a deep understanding of the institution's operations and the technical expertise to lead and coordinate IT teams effectively...
ConocoPhillips Alaska and its heritage companies have more than 50 years of business history in Alaska. As Alaska's largest oil and gas producer, the company produced an average 182 thousand barrels of oil 2017. ConocoPhillips, with about 1,100 Alaska employees, holds ...
...We are seeking an experienced and dedicated Sous Chef to join the culinary leadership team at our distinguished full-service hotel restaurant. This is a pivotal role for a culinary professional who thrives in a fast-paced, high-volume environment and possesses a profound...
The Offer Great work culture Role involving team management opportunities Flexible working options The Job Position Overview: As a Remote Data Entry Clerk at Meati, your primary responsibility will be to accurately and efficiently input data into our ...