Key Responsibilities:
· Provide second-level technical support for desktop/laptop hardware, software, and peripheral
issues.
· Diagnose and resolve advanced technical issues escalated from the L1 support team.
· Install, configure, and maintain operating systems, software applications, and system updates.
· Perform root cause analysis to identify recurring technical problems and develop solutions.
· Excellent in troubleshooting break/fix issues of windows and mac computers
· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.
· Collaborate with IT team members on projects, upgrades, and implementations.
· Maintain accurate records of work performed, issues, and resolutions using the company's
ticketing system.
· Provide remote support and troubleshooting for users working from home or in the field.
· Train and mentor junior support technicians as needed.
· Ensure compliance with IT policies, security protocols, and best practices.
· Perform routine maintenance and inspections to ensure optimal performance of equipment
· Build and maintain strong relationships with end users and ensure user satisfaction
Qualifications:
· Associate or bachelor’s degree in information technology, Computer Science, or related
field, or equivalent work experience.
...high-quality, affordable medical and dental care to... ...patient-centered care. Remote in New Haven, Connecticut... ...The Medical Billing Coder performs billing and computer... ...and provide coding support to clinical staff... ...School diploma or GED with experience in medical billing is required...
&##128204; Administrative Bookkeeper | Construction / Real Estate Development &##128205; Charlotte, NC | Fully Onsite Were partnered with a growing family-owned construction & real estate development company looking to hire an Administrative Bookkeeper to support...
The physician assistant manages all aspects of the patients care as pertains to comprehensive assessment, diagnosing, and treating medical conditions, with appropriate input from supervising physician, as necessary. It is important that a friendly, caring, courteous, and...
...Job Title: Test Technician Location: West Columbia, SC Hire Type: Contract to Hire Benefits: Insurance (Medical, Dental, Vision), PTO, and more! Pay: $24-$28 per hour Shift: 1st Shift Were seeking a hands-on Test Technician with a solid technical...
Job Overview: Were seeking a sharp, standards-driven Science Curriculum Specialist for grades 69 to serve as the educational backbone of our content development team. In this role, you will bridge the gap between science standards, engaging content, and hands-on kits...