Key Responsibilities:
· Provide second-level technical support for desktop/laptop hardware, software, and peripheral
issues.
· Diagnose and resolve advanced technical issues escalated from the L1 support team.
· Install, configure, and maintain operating systems, software applications, and system updates.
· Perform root cause analysis to identify recurring technical problems and develop solutions.
· Excellent in troubleshooting break/fix issues of windows and mac computers
· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.
· Collaborate with IT team members on projects, upgrades, and implementations.
· Maintain accurate records of work performed, issues, and resolutions using the company's
ticketing system.
· Provide remote support and troubleshooting for users working from home or in the field.
· Train and mentor junior support technicians as needed.
· Ensure compliance with IT policies, security protocols, and best practices.
· Perform routine maintenance and inspections to ensure optimal performance of equipment
· Build and maintain strong relationships with end users and ensure user satisfaction
Qualifications:
· Associate or bachelor’s degree in information technology, Computer Science, or related
field, or equivalent work experience.
...Red Cross Benefits ~ Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances). ~ Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and...
Hoag Health, the top-ranked health system in Orange County is seeking an experienced Urology PA or NP join our growing team! Excellent opportunity to join an established, nationally recognized organization in beautiful Orange County, California. We have been voted the ...
In todays rapidly evolving landscape, agility and efficiency are critical to maintaining national competitiveness. The ability to integrate specialized expertise into government and commercial organizations is essential for driving tangible improvements in performance...
#128204; Administrative Bookkeeper | Construction / Real Estate Development #128205; Charlotte, NC | Fully Onsite Were partnered with a growing family-owned construction & real estate development company looking to hire an Administrative Bookkeeper to support...
...the DMV area. We haveexpanded to eight retail locations, two production bakeries, and a thriving wholesale business. We serve coffee shops, restaurants, hotels, and grocery stores with fresh products every day, 365 days a year. Our mission is to offer our customers...