Key Responsibilities:
· Provide second-level technical support for desktop/laptop hardware, software, and peripheral
issues.
· Diagnose and resolve advanced technical issues escalated from the L1 support team.
· Install, configure, and maintain operating systems, software applications, and system updates.
· Perform root cause analysis to identify recurring technical problems and develop solutions.
· Excellent in troubleshooting break/fix issues of windows and mac computers
· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.
· Collaborate with IT team members on projects, upgrades, and implementations.
· Maintain accurate records of work performed, issues, and resolutions using the company's
ticketing system.
· Provide remote support and troubleshooting for users working from home or in the field.
· Train and mentor junior support technicians as needed.
· Ensure compliance with IT policies, security protocols, and best practices.
· Perform routine maintenance and inspections to ensure optimal performance of equipment
· Build and maintain strong relationships with end users and ensure user satisfaction
Qualifications:
· Associate or bachelor’s degree in information technology, Computer Science, or related
field, or equivalent work experience.
...accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary: Acrisure is seeking Carrier Placement Specialists to join our growing teams. We are building out Placement Specialists and Sr. Placement Specialists across the...
...satellite products and services. Job Duties and Responsibilities EchoStar has an exciting opportunity for a Program Manager - Aviation in our Hughes Network Systems division. This position plays a pivotal role in leading critical programs in the aviation...
...Summary: The FIT (Fitness in Task) Program Manager is a key role responsible for overseeing and managing the organization's fitness and health-related initiatives. This includes scheduling pre-employment drug screenings and physicals and assisting employees with Employee...
...regardless of income or insurance status. With a focus on culturally sensitive, affordable services, TrueCare aims to improve the health of diverse communities. Our vision is to be the premier healthcare provider in the region, delivering exceptional patient experiences...
...cutting-edge technologies that will enable us to us to achieve net-zero by 2050. We are seeking a highly motivated electrochemical test engineer to join our team and play a critical role in developing our carbon removal technology. The ideal candidate will have a deep...