Key Responsibilities:
· Provide second-level technical support for desktop/laptop hardware, software, and peripheral
issues.
· Diagnose and resolve advanced technical issues escalated from the L1 support team.
· Install, configure, and maintain operating systems, software applications, and system updates.
· Perform root cause analysis to identify recurring technical problems and develop solutions.
· Excellent in troubleshooting break/fix issues of windows and mac computers
· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.
· Collaborate with IT team members on projects, upgrades, and implementations.
· Maintain accurate records of work performed, issues, and resolutions using the company's
ticketing system.
· Provide remote support and troubleshooting for users working from home or in the field.
· Train and mentor junior support technicians as needed.
· Ensure compliance with IT policies, security protocols, and best practices.
· Perform routine maintenance and inspections to ensure optimal performance of equipment
· Build and maintain strong relationships with end users and ensure user satisfaction
Qualifications:
· Associate or bachelor’s degree in information technology, Computer Science, or related
field, or equivalent work experience.
...Remote (United States) Employment Type: 1099 / Commission-Based Compensation: $2,000$10,000+ per month (Uncapped) About... ...leadership overrides available Schedule Remote / Work From Home Flexible Hours (Full-time or Part-time) Weekly Team Zooms &...
...products of the highest possible quality. Summary: The Technical Illustrator is responsible for developing and updating all product... ...Communication. Minimum of 3+ years experience in technical writing and technical illustration, including demonstrated experience...
...soft serve machines to create artful presentations, and ensuring an unforgettable visual and taste experience for our customers. Your role also includes serving ice cold beer from our famous Frozen Tap. Responsibilities include maintaining equipment, keeping the workstations...
...physician-led partnership organization with a patient-centered and evidence-based approach to high quality medicine, is actively seeking Urgent Care Physicians to join our clinics in Fontana California part of our San Bernardino County service area. Schedule: Full-Time...
Quantitative Researcher - Miami Market leading compensation package (Base, Bonus , Sign-on, Relocation) In beautiful Miami, you will be working within a leading Global Hedge Fund. This position will involve research, development and execution of Futures trading...