Job Description

Job Title : Data Center Critical Facilities Technician

Location : Plano, TX (Hybrid)

Contract : 12 Months

Job Summary:

Looking for an active person with data center experience. This Data Center Facilities Engineer is needed to support Data Center Managers to ensure all facility duties are run to meet TMNA data center standards. A person who is familiar with data center design, IT floor space management, cabinet power and U-space management, electrical, environmental, and mechanical equipment supporting the data center (e.g. HVAC - Heating Venting Air Conditioning, UPS, and Generators). This person will also need to build, manage, and maintain MEP monitoring tools utilizing Vertiv Sitescan and/or APC Data Center Expert/IT Advisor for performance, availability, reliability and security of IT resources. Support of data center staff to provide continuous business operations. Ensure business requirements are met by providing operational support of multiple complex IT production platforms to support the 99.99% data center uptime objective

Required qualifications would be:

• Experienced managing APC DCE/ITA or Vertiv Sitescan environments and servers
• Understanding of HVAC, UPS, ATS and Generators functions and alarming
• Background in incident ticketing and change management applications
• Good verbal and written communication skills utilizing Microsoft tools (Word, Excel, PowerPoint, Teams)
• Continuously investigating new technologies to maintain industry leading edge
• Ability to inventory items in the data center and document them
• Pleasant professional demeanor, positive attitude, and ability to follow directions well using Toyotas 2 pillars of respect for others and continuous improvement
• Ability to work in a collaborative environment supporting immediate and cross-functional teams
• Able to utilize data center guidelines and best practices and identify deficiencies
• Approach everything with a TMNA IT first mindset

Some desired (but not required) skills:

• Overseeing vendor implementation of electrical, environmental and mechanical equipment improvements
• Ensure that maintenance activities are performed (by vendors) within manufacturer recommended schedules or within industry standard time intervals
• Researching, recommending, planning, and overseeing vendor implementation of electrical, environmental, and mechanical equipment improvements.
• Ensure Request for Change procedures for data center facilities service, repairs and improvements are in place before any work is performed. This oversight validates change activity is planned reviewed, scheduled and scripted (critical operating equipment only) before any work is performed.
• Enforcing physical access, safety and security policies for restricted data center areas
• Proven working knowledge of Servers, Storage and Networking in a data center environment (e.g. Nutanix, HP, VMWare, Cisco Switches) is a huge plus

Must have APC DCE & ITA admin programing skills or Must have Vertiv Site Scan admin programing skills:

• We require more than just skill to monitor for these software programs. We need administration skills. Someone that can configure, update software, add components, and alert configuring/ monitoring. The skill is not just monitoring but Admin skills to build, program, and configure new items to be monitored such as UPSs, Power Strips, cameras and etc. Manage license counts for DCE & ITA, program thresh holds set points for alerting and alarming to name a few requirements….etc.
• Experienced managing APC DCE/ITA or Vertiv Sitescan environments and servers (Must Have )
• Understanding of HVAC, UPS, ATS and Generators functions and alarming (Must Have )
• Please source for candidates who have background of Electrical engineering, strong exposure to Mechanical, electrical, and plumbing (MEP) engineering along with HVAC - Heating Venting Air Conditioning.
• Basically who can support the backend.
• If they have any Data-center experience (Environmental) will be a huge plus but not a deal breaker.
• Location is Plano, TX and this is a hybrid position for which the work schedule will be provided by the Manager and the resource will be required to work on at least 1-2 weekends or more under 2 months. Mon - Thu Onsite from Sept 2025.
• Should have at least 3-5 years of relevant experience.
• The resource will also be required to travel around 4-5 trips in 12 months. May be some travel to Mexico and data centers inside the USA: Quarterly travel or twice a year.

Schedule:

• 40 Hours a week with some infrequent overtime
• Some evenings or weekends support required
• Occasional travel required to support data center critical facilities activities

Interview process:

• 60 minutes of STAR/video interview
• Technical Interview (in depth) 45 minutes

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