Data Center Engineer Job at eJAmerica, Monmouth County, NJ

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  • eJAmerica
  • Monmouth County, NJ

Job Description

Job Description

Required Skills and Experience :

  • Associate degree or 5-7 years of data center operations work experience
  • Excellent customer service skills
  • Excellent English written and verbal communication skills
  • Good understanding of tape technology
  • Good understanding of facilities infrastructure
  • Vast knowledge of electrical switchgear, generator, UPS, HVAC systems, and CRE unit maintenance
  • IT industry certifications such as CompTIA Certifications

Activities in Scope:

All cabling work is to be performed on the 3rd shift between the hours of 11 pm and 6 am local time. The required tasks include:

  • Monitor all DCRM installation tickets for new cabling requirements.
  • Install all patches required between the IT devices using industry-acceptable best practices in accordance with the local data center standards.
  • No “piano strings”
  • No excessive extra-length cords.
  • Label both ends of all patch cords with the same label information using local standards.
  • Create, update, and save all patch schedules to the DCRM records or appropriate shared drive.
  • Update DCRM tickets with appropriate notes as the work is completed.
  • Update DCtraks as appropriate.
  • Monitor all DCRM - work request tickets for any break / fix - troubleshooting of network connections.
  • The cabling team will perform level one troubleshooting of the network connections before escalating to the client staff for any hardware support troubleshooting such as SFP replacement or NIC replacements.
  • Replace any bad network cabling as required to fix the trouble.
  • Cabling requests could be for new servers, Network switches, and SAN connections.
  • Complete the installation of patches and cutover for all network or SAN hardware refreshes.
  • Make (plug in) all necessary connections to the hardware. Verify link light indication. If no link light, ensure the cable pathway and then escalate to HSS for further troubleshooting.
  • Maintain an inventory of all MM, SM, or copper cables as required using the DCtracks inventory tool and local standard inventory levels for each type and length of cable.
  • The Selected candidate will be responsible for creating the purchase list every quarter to order and replenish the stock.
  • Maintain the trunk and patch panel distribution capacity in data centers, understanding the purchasing lead time this material has.

Support vendor access and repairs by:

  • Approving vendor on-site access utilizing AYS - change management system and work rules/policies
  • -Removing and documenting all parts distribution using Swinfo - HRS tracking tool.
  • -Remove all old cables within 10 days of a device decom request. Make any necessary updates to tracks.

Job Tags

Work experience placement, Local area, Night shift,

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