Company Description
Max Retail is an online marketplace that connects over 2,500 brands and independent retailers to sell their excess inventory. Through Max Retail, unsold goods can reach a wide network of online and offline retailers, enhancing sell-through rates and inventory turnover for sellers.
Role Description
This is a full-time on-site role as a Customer Success Associate at Max Retail located in West Palm Beach, FL. The Customer Success Associate will be responsible for engaging with customers, providing support, ensuring customer satisfaction, focusing on customer retention, and utilizing analytical skills to enhance the overall customer experience.
Who We Are Looking For:
We are seeking a proactive and customer-centric individual who is passionate about delivering exceptional experiences. The ideal candidate is empathetic, detail-oriented, and dedicated to helping customers achieve their goals. This role requires strong communication skills, a problem-solving mindset, and a genuine desire to make a positive impact.
What You'll Do:
Who You Are:
Compensation: $50k base plus commission
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