Customer Service Specialist Job at Russell Tobin, Lehi, UT

OFRBK0RWV3FCWml5ZVlnbWdBU1FpaTQ4
  • Russell Tobin
  • Lehi, UT

Job Description

Job Description:

Duration - 7 months

Job Title:-Eligibility Associates

Hybrid - 2 days office (Wednesday - Thrusday) 3 day WFH

Exchange a high volume of files per day with customers, networks, and partners, and are looking for people to manage the operation, quality, and scaling of our data management systems. Through your experiences at Collective Health, you will be an important part of improving the member healthcare experience by operating and scaling our data operations platform. You will report to the Senior Manager, Eligibility Operations.

What you'll do:

● Investigate and resolve daily ticketing questions, exceptions, and errors

● Investigate and resolve partner discrepancy reports

● Data management activities, client reporting, and assist with audits

● Obtain and maintain outlined daily productivity goals while meeting quality standards

Your skills include:

Required skills:

● Experience with collaboration

● Work within defined service levels and maintaining high productivity/accuracy

● Excellent Internal and external client/partner communication

● EDI experience - Nice to have: working with healthcare data; data operations/data management

● Experience working within the healthcare industry

● Basic SQL knowledge- Preferred

● Experience working with HR Systems-Preferred

● Experience working with carriers-Preferred

● Experience with US healthcare systems

● Ability to follow predefined processes and communicate issues immediately as they

arise

Pay Rate:- $21.00/hr.- $27.95/hr.

Job Tags

Immediate start,

Similar Jobs

Columbus McKinnon

Technical Sales Support Specialist Job at Columbus McKinnon

 ...Compensation $21.00/HR $26.00/hour+ benefits Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements... 

Arrowhead Talent Solutions

Quality Assurance Documentation Specialist Job at Arrowhead Talent Solutions

 ...The QA Document Specialist is responsible for handling and reporting complaints, issuing device history records, maintaining all current Good Manufacturing (cGMP) documentation and other miscellaneous duties as assigned by Sr. Manager of Regulatory and Quality. Essential... 

Motion Recruitment

Senior Recruiter Job at Motion Recruitment

 ...of Texas, ensures reliable power by balancing real-time supply and demand, is looking for someone to join their team as a Senior Recruiter. This role is onsite in Austin, Texas. *This is a 2 year W2 contract* In this role, you will be responsible for the full cycle... 

Stewart

Practice Leader, Transportation Design Job at Stewart

 ...how our employees contributions enhance our communities. Practice Leader Transportation Design Stewart is looking for an...  ...methods related to transportation. Advanced knowledge of project management best practices as well as best practices for the profession of... 

Skilled Trades Services

Order Selector Job at Skilled Trades Services

 ...the right candidate to join our team. The information below is the job description. MUST BE ABLE TO OPERATE THE RIDE ON ELECTRIC PALLET JACK TO BE CONSIDERED. Mon-Friday 6AM untilfinish 6-10 hour shifts Operate hand jacks and/or Material Handling Equipment experience...