Customer Service Specialist Job at Proforma Graphic PrintSource, Corona, CA

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  • Proforma Graphic PrintSource
  • Corona, CA

Job Description

Company Description

Proforma Graphic PrintSource is a leading provider of graphic communications offering print, promotion, and eCommerce solutions coupled with creative design capabilities. We provide brand management solutions to help customers achieve their marketing goals without agency fees. Our services include marketing campaigns, promotional products, printing services, and e-commerce solutions to meet all marketing needs.

Role Description

This is a full-time on-site role for a Customer Service Specialist located in Corona, CA. There is no hybrid or at home work. The Customer Service Specialist will be responsible for handling customer support, ensuring customer satisfaction, maintaining phone etiquette, and delivering exceptional customer service experiences on a day-to-day basis. Required to visit client on-site one day per week to manage kiosk sales.

Assist with order pulling and shipping and inventory management and orders.

Qualifications

Prefer experience in print and/or promotional products

  • Customer Support and Customer Service skills
  • Proficient in excel and computer skills.
  • Proficient in basic mathematics, grammar and spelling
  • Customer Satisfaction and Customer Experience skills
  • Proficient in Phone Etiquette
  • Excellent communication and interpersonal skills
  • Ability to multi-task and problem-solve efficiently
  • Previous experience in customer service roles is a plus
  • High school diploma or equivalent required

Job Tags

Full time, 1 day per week,

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