Customer Service Representative Job at QDI Surfaces Dallas, Dallas, TX

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  • QDI Surfaces Dallas
  • Dallas, TX

Job Description

Position Responsibilities

● Guide and process customer orders.

● Communicate with customers via phone, email and in person.

● Help customers navigate the QDI website and place orders.

● Provide knowledgeable answers to questions about products, pricing, and availability.

● Work with other QDI branches and departments to meet our customers' needs.

● Enter estimates and sales orders

● Respond to shipping inquiries and answer order status questions.

● Maintain sales / advertising areas and supplies.

● Maintain a clean, organized, and stocked showroom.

● Assist other areas, as necessary.

● Other duties as requested by management.

 

Minimum Requirements

● Bachelor's degree or high school diploma with 3+ years of relevant experience.

● Desire to provide the best possible experience for our customers.

● Thrive in a fast-paced environment with coaching support.

● Dedicated to excellent attendance and punctuality.

● Bilingual English/Spanish.

 

Benefits

● Group health, vision, and dental insurance.

● 401(k) with company matching 80% of the first 5%

● Paid holidays.

● Bonus programs and performance reviews.

Job Tags

Holiday work,

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