Customer Service Representative Job at Leeds Professional Resources, Brandon, FL

OWpJMkRsV3ZBWis1ZklJa2hBNmRpQ1EvN1E9PQ==
  • Leeds Professional Resources
  • Brandon, FL

Job Description

We are hiring a customer service representative to manage customer queries and complaints. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Pay $18/HR (Monday-Friday Day Shift)

Work Environment: In-office training for 10 weeks. After successful training this position will become work from home.

Additional Info:

  • Must have reliable transportation and home internet access
  • Must have Long Term Care, Medicare, or Medicaid experience for this role

Customer Service Representative Responsibilities:

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Customer Service Representative Requirements:

  • High school diploma, general education degree, or equivalent.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Excellent communication skills and Microsoft Office Suite

Job Tags

Work at office, Monday to Friday, Day shift,

Similar Jobs

AMN Healthcare

Nurse Practitioner - Cell Therapy Clinical Job at AMN Healthcare

 ...The Nurse Practitioner isan Advanced Practice Practitioner who is accountable for a "defined"patient population. This posted position isspecific to the Vonda Lee Cell Therapy Program and will support a staffingmodel of nocturnist coverage in the Craycroft Unit. At least... 

Ajulia Executive Search

Sales Project Manager Job at Ajulia Executive Search

 ...Executive Search is a New Jersey based Executive Search Firm specializing in retained searches in multiple sectors, including Manufacturing, Finance, IT, Legal, and Pharmaceutical. We have a nationwide client base and offer services in temporary and direct hire placements... 

Randstad

Pharmaceutical Customer Service Rep Job at Randstad

 ...for you. In this hybrid role, youll enjoy the flexibility of working from home two days a week, while collaborating in the office three days...  ...to work in a hybrid environment (3 days in-office, 2 days remote) and ensure data integrity across systems. ~ Availability to... 

Aerio Partners

Machine Operator, Crane Job at Aerio Partners

 ...Heavy Machinery Operator (Crane / Excavator) Location: Clayton County Pay Range: $25$35/hour (DOE; preference for crane operators at...  ...consistent shipping and receiving activity. Perform routine equipment checks and report maintenance needs. Coordinate with... 

IT Associates

User Experience Researcher Job at IT Associates

6-12+ Month Contract Position Location - Rosemont, IL (2-4 days a month onsite) Our client is looking to add a UX Researcher/Designer enables change by working with our Business to define their needs and working with our teams to recommend User centric solutions. ...