Location: Dallas, TX
Department: Customer Service
Job Type: Full-Time | On-site
Position Summary:We are seeking a dynamic and experienced Customer Service Manager to lead our customer support team. The ideal candidate will have a strong background in customer service operations, proven leadership experience (minimum 3 years), and hands-on expertise with SAP systems. This role is critical in driving customer satisfaction, streamlining service processes, and fostering a high-performance team culture.
Key Responsibilities:
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
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