Customer Experience Representative Job at Insight Global, Phoenix, AZ

OVRJMUQxV3RDNXU1ZUlNaWdRV1VpQzA3NlE9PQ==
  • Insight Global
  • Phoenix, AZ

Job Description

Insight Global is looking to hire a Mortgage Processor/ Customer Experience Specialist to work for a large client in the Phoenix area. This is a customer service role, operating in a call center environment and supporting Consumer Direct Lending. As the Specialist, you will act as the primary consumer contact to guide a consumer through the loan origination process after the licensed discussion with a loan officer.

Responsibilities include: - Answer high-volume, inbound calls or texts from current customers in a timely manner - Perform routine data entry and validation tasks - Handle routine calls, emails and/or chat responses with employees, consumers and/or authorized 3rd parties - Interact with multiple departments to expedite processing and/or issue resolution.

Required Skills/Experience:

Mortgage Experience Ability to talk to customers on the phone

Compensation:

$20/hour-$23/hour

Exact compensation may vary based on several factors, including skills, experience, and education.

Job Tags

Similar Jobs

Amazon.com Services LLC

Communications Specialist, Whole Foods Market, Amazon Grocery Communications Job at Amazon.com Services LLC

 ...DESCRIPTION Amazon Grocery is seeking a dynamic PR professional to support Whole Foods Market (WFM), highlighting our business growth, products, and industry differentiation and expertise while protecting brand reputation. You'll develop strategic communications that... 

Scott Humphrey Corporation

Assistant Superintendent - Multifamily Job at Scott Humphrey Corporation

WHAT'S ON OFFER Competitive base salary Annual and project-based bonuses Company vehicle and cell phone allowances, along with inclusive benefits package Very strong project pipeline and family-oriented culture clear progression potential. The Assistant...

CRH

Trucking Transportation Dispatcher - IMC Magic Valley/Twin Falls, ID Job at CRH

 ...integrity, mutual respect, innovation, service, sustainability, and financial strength. Position Overview The Transportation Dispatcher is a skilled position with a primary responsibility to manage customer requests, transportation driver schedules, call in times... 

EXL

Commercial Insurance Inspector - (Tifton, GA.) Job at EXL

 ...computer proficiency, and a commitment to meeting client quality and timeliness standards. You will work from your own home or office, and service onsite survey/inspection assignments in the Tifton, GA area, and other locations within approximately 45 miles of... 

Flight Crew International

Recruiter Job at Flight Crew International

 ...Position: Recruiter Location: Plano, TX (near the Tollway & Spring Creek) Schedule: Part-time, on-site Hours: 8:00 AM - 2:30 PM (minimum 6 hours per day; exact part-time hours are negotiable) We are looking for a Customer Service Rock Star to join our team as a...