Customer Experience Representative Job at Insight Global, Phoenix, AZ

OVRJMUQxV3RDNXU1ZUlNaWdRV1VpQzA3NlE9PQ==
  • Insight Global
  • Phoenix, AZ

Job Description

Insight Global is looking to hire a Mortgage Processor/ Customer Experience Specialist to work for a large client in the Phoenix area. This is a customer service role, operating in a call center environment and supporting Consumer Direct Lending. As the Specialist, you will act as the primary consumer contact to guide a consumer through the loan origination process after the licensed discussion with a loan officer.

Responsibilities include: - Answer high-volume, inbound calls or texts from current customers in a timely manner - Perform routine data entry and validation tasks - Handle routine calls, emails and/or chat responses with employees, consumers and/or authorized 3rd parties - Interact with multiple departments to expedite processing and/or issue resolution.

Required Skills/Experience:

Mortgage Experience Ability to talk to customers on the phone

Compensation:

$20/hour-$23/hour

Exact compensation may vary based on several factors, including skills, experience, and education.

Job Tags

Similar Jobs

NITELINES USA, INC

Medical Coders-Remote Job at NITELINES USA, INC

 ...4 government institutions and medical treatment facilities across the...  ...TX. Location: Temple, TX (Remote). Hours: Monday through Friday...  .... ~11 paid holidays. Coders needed: Inpatient Coders...  ...Technician (RHIT), Certified Coding Specialist (CCS or CCS-P), or... 

Myers & Sons Construction

Project Health Safety Environment Manager Job at Myers & Sons Construction

 ...We are looking for a dedicated and knowledgeable Project Safety Manager to join our team on our 105 Express Lanes CMGC project in Norwalk, CA. This project is a multi-year project that will widen the 105 freeway from the 405 to the 605. This widening will increase... 

Arizona Center for Cancer Care

Physician Assistant - Urology Job at Arizona Center for Cancer Care

The physician assistant manages all aspects of the patients care as pertains to comprehensive assessment, diagnosing, and treating medical conditions, with appropriate input from supervising physician, as necessary. It is important that a friendly, caring, courteous, and...