Ride1Up is a leading e-commerce company focused on the sale of electric bikes direct to consumer. This is a unique opportunity for a customer support professional to join a fun, fast paced industry while gaining valuable e-commerce operations experience.
Please note this is not a remote position and this position also requires experience in the bike industry.
The CSR - Bike Tech Support will report to the Customer Support Manager and will have important customer facing responsibilities. The Bike Tech must have strong bicycle experience and possess strong problem solving abilities using our online customer support portal. They will be identifying customer needs, troubleshooting potential issues, and provide solutions to customer inquires. Additionally, this Specialist will help contribute best practices and customer support articles to improve the consumer experience. Candidates must be able to work independently in a remote team environment which includes high volume emails, Slack messaging, and Zoom calls.
Strong bicycle experience required. Electric bicycle experience preferred.
Candidates must be able to work in a fast paced work environment which includes high volume emails, Slack messaging, and Zoom calls. The ideal candidate will have the ability to build a team, train staff and develop an engaging team culture.
BENEFITS!
Responsibilities
Qualifications
...extend) Location: Fully Remote (Must work PST hours) Interview Process: 1) Pre-Screening Assessment (15 mins), 2) Interview with hiring... ..., or a related field (or equivalent work experience)* Prior data annotation experience * Proficiency in reading comprehension...
...providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social... ...from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services... ...in using computer systems for documentation, communication, and managing outreach activities...
```html About the Company Join our client as a key Administrative Assistant supporting our Executive Chairman in a uniquely high-profile, fast-paced environment in West Hollywood. This role is distinguished by its primary focus on managing complex private travel...
SCAD Savannah is seeking a visionary full-time professor of advertising and branding who can empower students to revolutionize the future of advertising through creative technology and design. This role is at the forefront of the industry, shaping the next generation of...
We have been retained by a top national manufacturer of precision metal components used in the aerospace, defense, and automotive industries to locate an experienced Financial Manager. The Financial Manager oversees the company's financial performance and reporting function...