Job Description
Position Summary:
Responsible for providing system training and support in the areas of Registration, Scheduling, Charge Entry and Clinical Repository for all new support staff. Promote and enhance on‐ going training for existing employees, as needed. Provide on sight training and support for updates and enhancements to operational workflows, policies and system functionality. Provide refresher courses as needed.
Education, License & Cert:
Minimum of GED/high school diploma required; prefer Associate’s degree.
Experience:
Strong organizational and customer service skills are required. Knowledge of Epic systems and experience with Office software preferred. Public speaking or training background preferred. Ability to read, understand, and follow oral and written instructions.
Essential Functions:
1. Provide training to new support staff, to include but not limited to: Registration, Scheduling, Charge Entry and Cash Management, Financial Clearance and Workqueue processing for all new support staff.
2. Conducts new employee follow up, and coordinates additional training, as needed, for all existing employees.
3. Responsible for initiating and/or supporting training of new CRC staff
4. Responsible for maintaining a thorough understanding of insurance requirements as they relate to revenue cycle
5. Assesses knowledge and skill level of staff upon completion of both classroom and follow up training.
6. Develops and maintains up to date training materials.
7. Maintains a database of training participation and reports deficiencies to appropriate supervisors.
8. Answers phone calls and correspondence providing requested information for appropriate follow‐ up.
9. Maintain knowledge and performs within the compliance of The Guthrie Clinic policies and payer guidelines.
10. Provides feedback related to workflow processes in order to promote efficiency.
Other Duties:
1. Demonstrates excellent customer service skills for both internal and external customers.
2. Maintains strict confidentiality related to patient health information in accordance with HIPAA compliance.
3. Assists with and completes projects and other duties as assigned.
4. Carries out other responsibilities as may be necessary.
Job Tags
Work at office,
Similar Jobs
STAFF ICONS, LLC
...Requirements : Experience as a clinical lab technologist, preferred. Must have recent experience in Hematology Bachelor's degree in Medical Technology or equivalent experience, required. NYS Clinical Laboratory Technologist License Applicants...
Taylor Ryan Executive Search Partners
...Charlotte. Additional assignments may include Greensboro and Raleigh. Assists leasing and asset management team in budgeting projects for new and existing tenants Responsible for all aspects of the lease work letter including special provisions and schedule commitments as...
Altar'd State
Who Are We? Altard State is a rapidly growing womens fashion brand with 130+ locations in 40 states. It feels like a sanctuary - a place of beauty from the inside out. From welcoming experiences and warm associates to thoughtfully curated products, our brand is built...
Garage Headquarters
...businesses. Job Description We are currently looking for a reliable, honest, hard-working career oriented installer to join our team as a Garage Door Installer. No experience necessary we will train the right candidate. The ideal candidate should be a team...
ProPivotal Staffing
...University Office Administrator Job Summary: This is an exciting opportunity to work directly with theDean of the School of Nursing in a well-respected academic environment. Located in the Fenway area of Boston, you will serve as theprimary administrative support...