Job Description

Client Renewal Specialist -Remote

Pay Rate- $40 per hour

Schedule- 8am to 5pm Monday Through Friday

Contract to Hire

Duties and Responsibilities:

• Manage and negotiate all existing renewal contracts for the assigned territory of customer accounts. This includes executing new renewal contracts for signature by the client and focusing on long-term, multiyear renewals
• Utilize a renewal approach and contract structure that is built to encompass long-term needs and incorporate anticipated changes in organizational strategy
• Ensure their customers' success by coordinating internal resources across departments, presenting the best customer experience possible, and solidifying future growth of their accounts
• Maintain renewals pipeline and activity records in corporate CRM (Salesforce.com) to keep track of renewals and provide insights into customer behavior and needs

Basic Qualifications:

• At least 3 years of professional work experience
• Experience with MS Excel
• Experience with Salesforce

Preferred Qualifications:

• Bachelor’s degree
• 3+ years’ experience

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