Client Intake Specialist Job at Insight Global, Ridgefield Park, NJ

OHpVMENWcXFCcCt5ZTRnaGdBQ1NpeTAvN3c9PQ==
  • Insight Global
  • Ridgefield Park, NJ

Job Description

Desired Skills and Experience:

  • 2+ years of experience in customer service
  • Computer proficiency (Microsoft Office 365/Suite)
  • Excellent communication, both verbally and written

Plusses:

  • Experience working in a call center environment
  • Experience working in a law firm
  • Bilingual in Spanish
  • Associate’s/Bachelor’s Degree

Day-to-day:

Insight Global is seeking a Client Intake Specialist for one of our law firm clients in Ridgefield Park, NJ. This role will start out onsite and have a potential to move to a hybrid remote environment if proven the ability to work autonomously.

As a Client Intake Specialist, you will be responsible for handling the initial calls and inquiries (Web, Email, Chat) from new prospecting clients seeking out a firm to represent them regarding potential injury claims. Our client provides best-in-class services and obtains detailed information regarding the incident to be reviewed by their attorneys immediately. In this role we need someone who will approach each interaction with a high degree of attention and sense of urgency to ensure the best possible outcome. In this role you will also be responsible for following up with all potential clients regarding documentation, next steps, and assisting in the sign-up process all while providing an excellent client service experience.

Compensation:

$50,000 to $55,000per year annual salary. Exact compensation may vary based on several factors, including skills, experience, and education.

Benefits:

Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law.

Job Tags

Immediate start, Remote job,

Similar Jobs

Bluebird Staffing

System Administrator Job at Bluebird Staffing

 ...experience (this is a must have to be considered) This role is a full time position and a direct placement. Work schedule is Monday through Thursday (9 hour per day) and will be onsite in Lakewood, CO System Admin - CareLogic Oversee configuration changes of... 

Voto Consulting LLC

React.JS developer Job at Voto Consulting LLC

 ...Need only W2 Position: React Developer Location: Plano, TX (Hybrid role 3 days onsite...  ...Qualifications ReactJS TypeScript/JavaScript NodeJS UI Libraries - Kendo...  ...coordinating development releases. Expert level JavaScript/Typescript (Node.js), React js... 

Intalegence

Senior Instructor Job at Intalegence

Do you live and breathe teaching? Are you a passionate educator, fluent in both English and Spanish, ready to share trauma-informed, brain-based strategies with schools and communities across the nation? If so, we want to meet you. Our client is seeking a Certified...

Towles Home Cleaning Services LLC

House Cleaner Job at Towles Home Cleaning Services LLC

MUST HAVE OWN VEHICLE*** Vacuuming, sweeping, and mopping floors of various types. Dusting ceilings, light fittings, countertops, and loose furniture. Scrubbing and sanitizing toilets, sinks, and kitchen fixtures. Emptying trash cans. Washing and drying windows...

Blue Media Marketing, Inc.

SEO Manager (Remote) Job at Blue Media Marketing, Inc.

 ...Blue Media Marketing is an SEO company based in San Diego, California. Our team mostly consists of SEO specialists & managers. Responsibilities Act as the primary client...  .... Citizen or Permanent Resident of the U.S. Minimum Bachelor's (Required) Remote Work...