Job Description

The Client Account Support Specialist is responsible for ensuring smooth onboarding and maintenance of campaigns.

Responsibilities and Duties:

• Working with marketing and firm partners to facilitate the onboarding of new campaigns.
• Maintaining and updating existing campaigns
• Organizing and assisting with process improvement
• Coordinating with multiple departments within the company and other organizations
• Analyze and provide feedback on campaign performance.
• Communicates with clients to handle inquiries professionally and accurately.
• Troubleshoot API errors and issues and escalate as needed.
• Import and export reporting and leads for internal and external stakeholders.

Qualifications and Skills:

• You must be 18 years of age or older.
• Excellent written and verbal communication skills.
• Excellent organizational skills and attention to details.
• Excellent analytical and problem-solving skills.
• Have comprehensive technical skills
• Superior interpersonal and customer service skills

• High school diploma or equivalent

PIa7b546b0ed87-30492-35824606

Job Tags

Similar Jobs