Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs – everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals – because we know that health requires care for the whole person. It’s no wonder 98% of patients report being fully satisfied with Upward Health!
Job Title & Role Description:
The Care Specialist - ECM is responsible for coordinating care for high-complexity patients, mainly working in the field to provide chronic care coordination and support. This role involves direct outreach to patients through phone calls, home visits, and community interactions. The Care Specialist primarily works in patients' homes and communities (90% of the time) and engages in virtual or telephonic support (10% of the time) The Care Specialist will assess patient needs, help set health goals, and ensure that patients receive the appropriate care and resources, with a focus on increasing access to preventative care, reducing emergency room visits, and enhancing self-management. The role requires excellent communication skills, critical thinking, and the ability to work independently and adapt to evolving challenges.
Skills Required:
Key Behaviors:
Adaptability:
Critical Thinking & Problem Solving:
Motivational Interviewing & Empathy:
Relationship Building:
Self-Starter:
Organizational Skills:
Resilience:
Cultural Competence:
Commitment to Quality Care:
Competencies:
Care Coordination:
Patient Advocacy:
Health Education & Communication:
Data Management & Reporting:
Patient Outreach & Engagement:
Goal Setting & Self-Management:
Collaboration & Teamwork:
Crisis Management & Flexibility:
Technical Proficiency:
Upward Health is proud to be an equal opportunity employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position.
Compensation details: 24-27 Hourly Wage
PI1fbbb91fa121-30492-37873545
...vendors. Assist in warehouse duties when not on deliveries, as needed. Qualifications: Valid drivers license with a clean driving record (CDL may be required depending on vehicle type). Experience with strapping and securing loads for transport. Ability...
About The Job Dynamic and rapidly growing personal injury and property damage law firm, seeks a highly motivated and passionate Personal Injury Attorney to join our team in Boca Raton, FL. Position Summary In this role, you will see that our clients receive the...
...shift during orientation. Mandation is possible. 10 hr shift times are 0600-1630, 1230-2300, or 2045-0645. 0600-1830 and 1800-0630.... ...a-5p. The New Employee orientation (NEO) is six days total. The Nursing orientation (NO) is about nine days so a total of 15 days which...
...leading Radio stations and Web sites throughout Souther Maine. Ours are some of the most recognizable audio brands in New England: News Radio WGAN, Coast 93.1, 101.9 WPOR, 98.9 WCLZ and more. We are presently seeking news junkies to join Southern Maine"s only seven-days...
...- 1501 Cherry Street, Erie, PA Max pay $23.55/hour no benefits; 21.00/hour with benefits W2 only Ideal candidates will have administrative assistant roles in their recent background, ideally from an HR background Key Responsibilities: Administrative support:...