Call Center Representative Job at Talentoma, Washington DC

OGpFMkRseW1BNTZ6Y29na2hnR1RpQzg3N1E9PQ==
  • Talentoma
  • Washington DC

Job Description

Job Title: Remote Call Center Representative

Hourly Pay: $22 – $30/hour

Summary:

Join our growing team as a Remote Call Center Representative and enjoy the flexibility of working from home. In this role, you’ll provide first-line support by addressing common customer concerns, assisting with account management tasks, and ensuring each caller feels heard. Your focus will be helping customers navigate services and resolve basic issues. If you're someone who enjoys structured conversations, problem-solving, and working independently, this is an excellent opportunity.

Job Responsibilities:

  • Handle inbound customer calls, assist with account updates, password resets, or subscription adjustments
  • Guide callers through services or products, answer FAQs, and clarify procedures
  • Help customers track shipments, manage billing cycles, or adjust accounts
  • Log call details, outcomes, and follow-up steps in internal systems
  • Redirect complex issues to the appropriate support team while ensuring a smooth handoff
  • Stay updated on internal policies and services to provide accurate information

Qualifications:

  • Clear speaking voice with strong communication skills
  • Self-motivated and able to manage time and responsibilities independently
  • Comfortable with computers, navigating websites, and learning new systems
  • A reliable home setup with high-speed internet and a quiet workspace
  • Previous experience in customer service or support is preferred but not required

Perks & Benefits:

  • Hourly pay ranging from $22 to $30, depending on experience
  • Fully remote with flexible scheduling (evenings and weekends available)
  • Paid training and ongoing support
  • Collaborative team culture with strong communication and leadership
  • Opportunities for advancement based on performance

Job Tags

Hourly pay, Remote job, Flexible hours, Weekend work, Afternoon shift,

Similar Jobs

Pivotal Solutions

Entry Level Recruiter - Great Neck, NY Job at Pivotal Solutions

The ideal candidate will be comfortable meeting new people frequently and have an ability to determine a candidate's potential through clever questions. They should have excellent organizational skills in order to build and maintain a pipeline of prospective candidates...

Megawatt Construction, Inc.

Traveling Project Manager Job at Megawatt Construction, Inc.

 ...Summary/Objective: The Project Manager is responsible for assisting the Senior Project Manager with administrative duties associated with projects, materials releases, vendor follow-up, coding invoices for A/P, routing correspondence, field dimensions, change orders... 

Murray Resources - Best Staffing Agency

Senior Environmental Engineer Job at Murray Resources - Best Staffing Agency

 ...A leading environmental science and engineering consulting company is seeking a Senior Solid Waste Engineer to manage infrastructure and compliance projects. The ideal candidate is a licensed engineering professional with extensive experience in solid waste systems and... 

Mile High Multilingual Services, Inc

Administrative & Operations Assistant Job at Mile High Multilingual Services, Inc

 ...Job Title: Administrative & Operations Assistant Position Summary: Mile High Multilingual Services seeks a highly organized, dependable, and fast-learning Administrative & Operations Assistant to support our daily business operations. This role is vital to ensuring... 

Wyndy

In search of a full-time newborn nanny near UH Job at Wyndy

Pay: $17 - $25 per hour Start Date: Within 1 Month Location: Houston, TX Job Description In search of a full-time newborn nanny. Must be experienced in caring for newborns, providing a safe and nurturing environment. Additional duties may include light housekeeping...