Call Center Representative Job at Insight Global, Anaheim, CA

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  • Insight Global
  • Anaheim, CA

Job Description

JOB DESCRIPTION

Insight Global is currently seeking Customer Service Representatives to join a large healthcare provider in Anaheim, CA. In this role, you'll operate within a dynamic call center environment, fielding inbound calls from members. Your responsibilities will encompass addressing enrollment inquiries, facilitating appointment bookings, and efficiently handling customer complaints. This position is onsite 5 days a week.

REQUIRED SKILLS AND EXPERIENCE

- 1-2 years of experience working in a call center with inbound calls (80+ calls a day) experience with going from call to call

-Bilingual in Spanish

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